Customer Success Manager EDPS
il y a 4 jours
We are seeking a highly skilled Customer Success Manager EDPS to join our team at Edenred. As a key member of our engagement team, you will be responsible for building strong relationships with internal clients and external partners to ensure they are optimizing their usage of EDPS to receive the highest ROI.
Key Responsibilities- Roll-out management: Onboarding new customers (Edenred business units), onboarding Merchants partners, service management, executing the global payment API platform, driving regular conversations (weekly, monthly) on business figures vs target KPI, current projects, new partners, SLAs, open tickets, resolution & prevention of short-term operational pain points, training clients to new features and new tools, relentless involvement on bug fixing.
- Contribution to product improvement and product marketing: Collecting new requirements and ideas to feed the product roadmap of the product team, writing and presenting topics in the monthly newsletter and the quarterly Community webinars.
- Becoming part of a truly international team embracing the digitalization challenge and enjoying this transformation every day.
- Working in English and other languages on a continuous basis.
- Constant interaction with clients, partners, teams around the world (12 countries covered), and travelling occasionally.
- Taking part in critical projects, helping millions of users worldwide and generating profitable value.
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Customer Success Manager EDPS
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Edenred Temps pleinAbout the RoleThe Customer Success Manager EDPS is a critical position within the Global Digital Products Department, reporting to the Head of eCommerce payments. This role is responsible for building strong relationships with internal clients and external partners to ensure they are optimizing their usage of EDPS to receive the highest ROI.Key...
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Customer Success Manager EDPS
il y a 7 jours
Issy-les-Moulineaux, Île-de-France Edenred Temps pleinAbout the RoleWe are seeking a highly skilled Customer Success Manager EDPS to join our team at Edenred. As a key member of our engagement team, you will be responsible for building strong relationships with internal clients and external partners to ensure they are optimizing their usage of EDPS to receive the highest ROI.Key ResponsibilitiesRoll-out...
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Customer Success Manager EDPS
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Edenred Temps pleinAbout the RoleThe Customer Success Manager EDPS is a critical position within the Global Digital Products Department, reporting to the Head of eCommerce payments. This role is responsible for building strong relationships with internal clients and external partners to ensure they are optimizing their usage of EDPS to receive the highest ROI.Key...
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Customer Success Account Manager
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Issy-les-Moulineaux, Île-de-France Microsoft Temps pleinJob SummaryWe are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft. As a key member of our account team, you will be responsible for developing and maintaining strong relationships with our customers, identifying opportunities for growth, and driving adoption of our solutions.Key ResponsibilitiesBuild and maintain...
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Client Engagement Manager for EDPS
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Issy-les-Moulineaux, Île-de-France Edenred Temps pleinElevate Your Career with Edenred At Edenred, we are dedicated to delivering innovative solutions that enhance the lives of millions globally by connecting employees, businesses, and merchants. We offer a vibrant and multicultural environment where you can expand your skills and thrive in a dynamic setting. Your Opportunity The Customer Success Manager for...
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Customer Success Account Manager
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Issy-les-Moulineaux, Île-de-France Microsoft Temps pleinJob DescriptionOverviewWe are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft. As a key member of our account team, you will be responsible for developing and maintaining strong relationships with our customers, identifying opportunities for growth, and driving adoption of our solutions.Responsibilities• Develop and...
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Client Engagement Manager for EDPS
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Issy-les-Moulineaux, Île-de-France Edenred Temps pleinTake a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to enhance the lives of millions, connecting employees, businesses, and merchants globally. We recognize there are numerous avenues for your professional growth. With us, you will broaden your expertise in a multicultural, challenging, and dynamic environment. ...
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il y a 6 heures
Issy-les-Moulineaux, Île-de-France Microsoft Temps pleinCloud Solution Architect ManagerMicrosoft is seeking a seasoned Cloud Solution Architect Manager to lead our dynamic team of Copilot for M365 and Sharepoint online CSAs. As a key member of our Customer Experience & Success organization, you will empower customers to accelerate business value through differentiated customer experiences that leverage...
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Issy-les-Moulineaux, Île-de-France Microsoft Temps pleinCloud Solution Architect ManagerMicrosoft is seeking a seasoned Cloud Solution Architect Manager to lead our dynamic team of Copilot for M365 and Sharepoint online CSAs. As a key member of our Customer Experience & Success organization, you will empower customers to accelerate business value through differentiated customer experiences that leverage...
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