Customer Success Advocate
il y a 4 semaines
Rutter is seeking a skilled Customer Success Advocate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support, troubleshooting and resolving technical issues, and collaborating with our product and engineering teams to improve our product offering.
Key Responsibilities
* Provide timely and effective technical support to customers via various channels
* Collaborate with product and engineering teams to identify and resolve technical issues
* Develop and maintain knowledge of our product and its features
* Work closely with customers to understand their needs and provide solutions
Requirements
* 2+ years of experience in technical support or a related field
* Strong problem-solving skills and attention to detail
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
How to Apply
Interested candidates should submit their resume and a cover letter outlining their experience and qualifications.
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