Customer Experience Solutions Specialist

il y a 3 jours


Paris, Île-de-France Front Temps plein
About Front

Front is a modern customer service platform that empowers companies to deliver exceptional experiences to their customers. Our platform enables real-time team collaboration across every customer communication channel, leveraging AI and automation to resolve issues efficiently.

Key Responsibilities
  • Develop a strong understanding of software design principles and architecture patterns.
  • Stay up-to-date with relevant technologies, including Email, Ticketing Systems, SMS, CRMs, IDPs, ERPs, and ETL.
What We Offer
  • A competitive salary.
  • Private health insurance with plan options at no cost to employees.
  • Flexibility to work from home 3 days a week.
  • Mental health support through Workplace Options.
Work Environment

This position is hybrid, requiring presence in our Paris office on Tuesdays and Thursdays. We value work-life balance and offer a supportive environment for our employees to thrive.



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