Technical Content Specialist
il y a 3 semaines
Enablon is a leading software solution provider, and we're looking for a skilled technical writer to help us achieve our vision of creating safer and more sustainable environments.
We're transforming the enablement experience for our customers, and this is your opportunity to shape this transformation by improving the quality and impact of our content.
You'll work closely with our Documentation team, Product Owners, and SMEs to research, write, design, coordinate, and deliver standard product documentation for Enablon products.
Key Responsibilities
- Write, update, review, and publish product documentation, including online content, admin guides, user guides, release notes, and technical documents.
- Work with stakeholders to identify needs, potential gaps, and improvements in our documentation.
- Gain an understanding of user needs and distill complex features into easily digestible and user-friendly formats.
- Provide creative ideas for organizing and delivering content to ensure user success and increase Enablon functional adoption.
- Monitor content performance metrics and make data-driven recommendations to increase content usage.
Qualifications
- Bachelor's Degree or equivalent experience.
- Excellent level of written and spoken English.
- 2+ years of experience in a professional environment in a learning/content creation role.
- Experience in a software documentation environment.
- Detail-oriented with proactive organizational skills.
- Good communication, initiative, and the ability to work well in a team-based environment.
- Some knowledge of programming and/or mark-up languages would be an advantage.
About Enablon
Enablon is a leading software solution provider that helps our customers become safer and more sustainable. We're committed to creating high-quality content that meets the needs of our users.
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