Transformational Leader for Hotel Operations

il y a 7 jours


Paris, Île-de-France Mews Systems Temps plein
About the Role:
Mews Systems seeks an exceptional Transformational Leader to spearhead our hotel operations, driving innovation and growth. As a key member of our team, you will be responsible for developing and executing the product vision, strategy, and roadmap for our Operations Tribe, aligning with Mews' overall business objectives.

Key Responsibilities:
  • Strategic Leadership:
  • Develop and execute the product vision, strategy, and roadmap for the Operations Tribe in alignment with Mews' overall business objectives.
  • Identify market trends, customer needs, and competitive landscape to inform product decisions and prioritize initiatives.
  • Collaborate with executive leadership to define and communicate the product strategy and vision internally and externally.
  • Team Management:
  • Lead, mentor, and inspire a team of product managers, fostering a culture of innovation, collaboration, and continuous improvement.
  • Set clear goals, provide regular feedback, and support the professional development of team members.
  • Ensure effective resource allocation and manage the team's performance to achieve product goals and deadlines.
  • Product Development:
  • Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality products.
  • Work closely with engineering, design, marketing, and other stakeholders to define product requirements, create user stories, and prioritize the product backlog.
  • Ensure product features are designed with a user-centric approach, delivering exceptional value and usability to our clients.
  • Stakeholder Collaboration:
  • Act as the primary liaison between the Operations Tribe and other internal teams, including sales, customer success, and support, to ensure alignment and effective communication.
  • Engage with customers, partners, and industry experts to gather insights, validate product concepts, and drive adoption and customer satisfaction.
  • Represent Mews at industry events, conferences, and customer meetings, evangelizing the product vision and gathering valuable feedback.
  • Performance Measurement:
  • Define and track key performance metrics to measure the success of the product and make data-driven decisions.
  • Conduct regular reviews of product performance, user feedback, and market conditions to iterate and improve the product offering.
  • Implement best practices and processes to optimize product management workflows and increase efficiency.

About Us:
Mews Systems has been transforming hospitality since 2012, empowering thousands of hotels worldwide to reimagine their services. Our connected hospitality cloud offers innovative solutions across the hotel ecosystem, integrations, and more. We strive to create remarkable experiences for guests, leveraging our unique approach to deliver efficiency, revenue growth, and guest happiness. With a global presence and over 5,000 customers across 85 countries, we're committed to revolutionizing the hospitality industry.

What We Offer:
  • A competitive salary range of $180,000 - $250,000 per annum, depending on experience.
  • A comprehensive benefits package, including flexible working arrangements, wellness programs, and opportunities for professional growth and development.
  • A dynamic and collaborative work environment, with a focus on innovation, teamwork, and customer satisfaction.
  • The chance to work with a forward-thinking organization that prioritizes its employees' well-being and encourages work-life balance.

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