Commercial Operations Director

il y a 3 jours


Paris, Île-de-France PEAK LIFECYCLES HR - Europe & the US Temps plein
Job Title: Commercial Operations Director

PEAK LIFECYCLES HR is an international Executive Search and Talent Management Company dedicated to Global "Care" markets and their stakeholders.

About the Role

We are seeking a high-level contributor to lead our Commercial Operations team. As a Commercial Operations Director, you will play a vital part in unifying KPIs, enhancing cross-functional data-driven decision-making processes, and elevating overall performance monitoring and reporting.

Key Responsibilities
  • Support the Commercial Operations department by providing in-depth analysis of sales force effectiveness, correlating sales and field activities data, and delivering valuable recommendations.
  • Propose innovative data usage strategies and use cases to develop customer-focused actions.
  • Collaborate with various departments (Commercial Operations, Medical, Digital, Market Access) to align sales strategies with corporate objectives.
  • Analyze competitive market trends and customer information to identify opportunities and risks, and develop proactive strategies accordingly.
  • Review and manage current and future partnership service delivery cost structures, and performance metrics and implement continuous improvement measures in agreement with Management.
  • Liaise with Executive Management and all departments to ensure smooth communication and informed decision-making.
Requirements
  • Strong experience in commercial excellence, sales force, and channel effectiveness.
  • At least 10 years of significant experience in the operational management of commercial departments (Marketing, Sales, BUs, Commercial Excellence) in multinational companies.
  • Proven experience in supervising external sales force providers and co-promotion.
  • Data analysis skills focused on execution and variance management.
  • Experienced operational management leader, primarily supporting sales operations as well as other Group departments and functions.
  • Proven expertise in sales forecasting.
  • Ability to work on and solve complex problems, particularly when the analysis of situations or data requires an in-depth assessment of the environment integrating several factors.
  • Ability to analyze complex data and make evidence-based decisions.
  • In-depth knowledge of best practices in operational excellence and quality management.
  • Mastery of negotiation techniques with a 'team player' approach to ensure optimum management of internal and external stakeholders.


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