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Senior Operations Manager

il y a 1 mois

Paris, Île-de-France Alchemy Global Talent Solutions Ltd. Temps plein

Alchemy Global Talent Solutions Ltd. is seeking a Senior Operations Manager to oversee the day-to-day activities of their relocation business. The ideal candidate will have a proven track record in sales, account management, or operations management within the moving, relocation, or logistics industry.

Key responsibilities include:

  • Managing and motivating teams to achieve business objectives
  • Nurturing existing client relationships and identifying new business opportunities
  • Overseeing crew management, quality standards, and regulatory requirements
  • Providing support to the sales team to achieve targets
  • Serving as the primary point of contact for client complaints and escalating issues as necessary

Requirements include:

  • Bachelor's degree in business administration, logistics, or related field
  • Proven experience in sales, account management, or operations management
  • Strong leadership skills and excellent communication and interpersonal skills
  • Detail-oriented with the ability to manage multiple tasks simultaneously
  • Knowledge of regulatory requirements and quality standards in the relocation industry