Global Cybersecurity Operations Manager

il y a 1 semaine


Nanterre, Île-de-France Saint-Gobain Temps plein

At Saint-Gobain, we are committed to providing high-quality cybersecurity services to our businesses, enabling them to achieve their goals. As a key member of our CyberSOC team, you will play a crucial role in managing our Cybersecurity operations.

Job Description

We are seeking an experienced Cybersecurity professional to join our team as a Global Cybersecurity Operations Manager. In this role, you will be responsible for managing our Cybersecurity services, including developing relationships with vendors, following solutions' updates, and defining internal roadmaps. You will also be responsible for answering internal customer business needs, contributing to project phases, managing run/operations, and implementing quality and performance metrics.

Key Responsibilities:
  • Develop relationships with cybersecurity vendors for the technologies used in Protect service line.
  • FOLLOW solutions' updates and define internal roadmaps for Cybersecurity services.
  • Answer internal customer business needs and upgrade services accordingly.
  • Contribute during building/project phase with stakeholders ensuring proper handover to run/operations.
  • Manage run/operations for Cybersecurity services operated by Protect service line.
  • Define, update, maintain key performance indicators and SLOs.
  • Implement quality and performance metrics, dashboards, and reviews.
  • Maintain in operational working conditions the services and technical infrastructures.
  • Contribute to the definition of CyberSOC roadmap.
  • Collaborate with other teams to increase CyberSOC maturity.
  • Define improvement actions (Continuous Service Improvement) and ensure support is provided.
  • Contribute to CyberSOC Protect team members' growth and overall team development.
Requirements

To be successful in this role, you will need:

  • A minimum of 5-6 years of experience in Cybersecurity.
  • Good experience with Cybersecurity operations and services.
  • The ability to fully understand technical topics and challenges.

You will also need:

  • Results-oriented and customer-service oriented.
  • Adaptability to different environments and technologies.
  • Professional curiosity and desire to understand.
  • Good knowledge of SSL protocol, X.509 standard, certificates enrollment and revocation process.
  • Knowledge of security infrastructure equipment (Firewall, Proxy, VPN, Load-balancer) and network protocols (DNS, SSL, etc.).
  • Good knowledge of operating systems (Windows, Linux architecture) and Active Directory.
  • Ability to work in a team (openness, interpersonal skills).
  • Ability to understand technical subjects and deep-dive technical subjects.
  • Ability to be concise and sense of reporting to management.
  • Good written and oral communication.
  • Professional English (Oral and written).
  • Initiative and solution provider.
  • Basic knowledge of scripting.
  • Autonomy.
About Us

Saint-Gobain Group Digital and IT is responsible for defining, implementing, and managing the Group's Information Systems (IS) with its 1,000 subsidiaries at 6,500 sites worldwide. We carry common resources (infrastructures, telecommunications, digital platforms, transversal applications). At CyberSOC, we aim to provide high-added-value cybersecurity services to support Saint-Gobain businesses achieving their goals.

We have a vision to continuously monitor and improve Saint-Gobain's cybersecurity posture by identifying, protecting, detecting, and responding to cybersecurity incidents with a 24/7 highly skilled team, sophisticated technologies, well-defined processes, and procedures based on International Standards. Our 'Protect' service line outlines appropriate safeguards to ensure delivery of infrastructure services, limiting or containing the impact of a potential cybersecurity event.

Location and Benefits

The position is based at Saint-Gobain's head office in La Defense, with some trips to India or abroad expected. We offer competitive compensation and benefits, including a salary range of €80,000 - €110,000 per year, depending on experience.



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