Retail Operations Coordinator
il y a 2 semaines
Job Summary
The Retail Operations Coordinator will play a key role in supporting the Retail Team with the coordination of all retail activities and initiatives for the Village. This includes being the point of contact for the Retail Team with other departments on projects in common and coordinating people-related matters for the Brands.
Key Responsibilities
- Organize recruitment events to ensure proper staffing levels to the stores
- Monitor recruitment KPIs and track the impact of initiatives
- Coordinate events throughout the year for the teams to get together and share moments off-work
- Develop new initiatives and brand staff engagement
- Manage the Village-specific incentive program, dealing with store requests and tracking acquired points and developing the catalog to add new rewards
- Develop initiatives in partnership with other departments to support services and offer a high level of experience to our guests
- Track and report on CRM performances
- Act as a direct contact for stores and build relationships with the teams
Requirements
- Degree education or relevant qualification is preferred
- Proven experience in the fashion or luxury retail industry
- Strong written and verbal interpersonal communication skills
- Strong analytical skills and numerical sense with an excellent eye for detail
- Fluent in English and French
About Us
The Bicester Collection is a leading luxury shopping destination, committed to creating magical and memorable experiences for our guests. We are a diverse and inclusive workforce, made up of 1,200 colleagues from 50 nationalities. We believe that an inclusive workforce makes magic happen, and we welcome everyone to be a part of our family.
What We Offer
- A generous salary and benefits package
- A dynamic and collaborative work environment
- The opportunity to develop your professional and personal skills while advancing your career
- A chance to work with a world-leading luxury shopping destination
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