Senior Employee Relations Specialist
il y a 4 semaines
Role Overview
The Senior Employee Relations Specialist is a trusted advisor to all employees, providing counsel, constructive feedback, problem-solving, and implementing strategic solutions and people-engagement activities.
We are committed to a people-first culture, providing a safe and confidential platform for employees and managers to raise questions, inquiries, and concerns related to their work environment.
This role requires a dedicated and experienced HR professional to make a significant impact within our organization. As a hybrid role, you will be expected to work three days in the office and two days from home.
Key Responsibilities
- Participate and lead confidential, objective, and thorough investigations, preparing reports of findings and presenting recommendations to address root cause issues.
- Conduct thorough intake with employees and managers regarding their inquiry or reported concern, providing guidance and problem resolution.
- Conduct climate assessments to assess the general work environment and employee morale within a department or between departments.
- Handle reasonable accommodation requests and participate in interactive dialogue.
- Provide coaching and assistance to managers and employees regarding policies and company practices.
- Facilitate relationships between managers and employees with regard to relationship difficulties.
- Provide employee support, assisting employees with questions and escalations, directing them to the appropriate teams, and helping to resolve in a timely and accurate manner.
- Capitalize knowledge and know-how, best practices.
- Develop and update company policies and SOPs related to employee relations topics.
Qualifications
- Bachelor's degree plus three to five years of experience in Employee Relations/Labor Relations or Human Resources Business Partner role.
- Excellent oral and written communication skills.
- Thorough understanding of state and federal laws concerning labor relations.
- SHRM certification (CP or SCP) preferred.
- Ability to coach and advise employees and management through sensitive HR issues to resolve conflict and seek workable solutions.
- Use de-escalation skills to manage difficult or emotional situations.
- Experience leading workplace investigations.
- Experience and knowledge in ADA Reasonable Accommodation process.
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