Customer Service Specialist II

il y a 4 semaines


IllkirchGraffenstaden, Grand Est, France Thermo Fisher Scientific Temps plein

Job Summary:

We are seeking a highly skilled Customer Service Specialist II to join our team at Thermo Fisher Scientific Inc. The successful candidate will be responsible for receiving price requests and calls for tenders, responding to them in a timely manner, and analyzing information to implement an appropriate commercial strategy.

Key Responsibilities:

  • Receive and respond to price requests and calls for tenders
  • Analyze information to implement a commercial strategy
  • Collaborate with the sales force to codify customer requests
  • Ensure traceability and monitoring of processed files

Requirements:

  • Proven experience in a customer service role, preferably in an international environment
  • Exceptional attention to detail and ability to maintain a high level of accuracy
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Fluency in French and English

About Thermo Fisher Scientific Inc.:

We value ambition and seek individuals who are motivated to achieve excellence. The successful candidate will have a strong work ethic, a passion for delivering exceptional customer service, and a drive to compete and succeed. We offer a supportive and inclusive work environment where you will have the opportunity to collaborate with colleagues from various experiences and contribute to our world-class service standards.


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