Global E-Commerce Experience Leader

il y a 4 semaines


NeuillysurSeine, Île-de-France Sephora Temps plein

At Sephora, we're on a mission to revolutionize the beauty industry. As the Global VP of E-Commerce Experience, you'll be at the forefront of this transformation, driving innovation and excellence across our digital platforms.

The Opportunity:

You'll be responsible for evangelizing and accelerating the adoption of best practices across our e-commerce business, ensuring a seamless and delightful customer experience. You'll partner with regions to identify high-value business opportunities and resurface local best practices for global roll-out.

You'll report to the Global Chief Digital Officer and work closely with technology teams to create, maintain, and innovate a robust catalogue of e-commerce features.

You'll excel in this role if you:

  • Are customer-oriented, with excellent communication and collaboration skills.
  • Have exceptional business acumen and a strong track record of driving incremental business or customer experience in e-commerce.
  • Are a strategic thinker with a strong 'doer' attitude, capable of leading in a dynamic and rapidly evolving technological landscape.
  • Have experience working in product/tech organizations and driving re-usability.
  • Are passionate about teamwork and creating impact through others, with experience in change management and leadership by influence.

Position ideally based in New York City (USA) or San Francisco (USA), could also be based in Paris (France).

X Client Focus

Build strong client relationships and deliver client-centric solutions

X Collaborates

Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively, highlighting wins, celebrating and crediting the team and individuals for successes

X Cultivates Creativity & Disruption

Challenge-driven, rethinking traditions, practices & rules, pushing boundaries & status quo. Not afraid of failure, thinking 'out of the box' and acting accordingly

At Sephora, you'll enjoy...

  • The people. You'll be surrounded by talented leaders and teams – people you can be proud to work with.
  • The learning.We invest in training and developing our teams, and you'll continue evolving and building your skills through personalized career plans.
  • The culture.As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It's in our DNA to innovate, and at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores are united by a common goal – to reimagine the future of beauty.

You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.



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