Customer Operations Team Lead

il y a 4 semaines


Paris, Île-de-France papernest Temps plein
About the Role

We are seeking an experienced Customer Operations Team Lead to lead our Customer Operations team. As a key member of our engineering team, you will be responsible for the technical direction and management of the team, ensuring the delivery of high-quality software solutions that meet the needs of our customers.

The ideal candidate will have a strong technical background, with experience in leading teams and managing complex technical projects. You will be responsible for hiring and managing a team of engineers, as well as working closely with other engineering teams to ensure seamless collaboration and knowledge sharing.

Key Responsibilities:

  • Hire and manage a team of engineers
  • Develop and implement technical strategies to drive business growth
  • Collaborate with cross-functional teams to deliver high-quality software solutions
  • Manage technical projects from conception to delivery
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • 5+ years of experience in a technical leadership role
  • Strong technical background in software development
  • Experience in leading teams and managing complex technical projects
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

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