Customer Operations Team Lead
il y a 4 semaines
We are seeking an experienced Customer Operations Team Lead to lead our Customer Operations team. As a key member of our engineering team, you will be responsible for the technical direction and management of the team, ensuring the delivery of high-quality software solutions that meet the needs of our customers.
The ideal candidate will have a strong technical background, with experience in leading teams and managing complex technical projects. You will be responsible for hiring and managing a team of engineers, as well as working closely with other engineering teams to ensure seamless collaboration and knowledge sharing.
Key Responsibilities:
- Hire and manage a team of engineers
- Develop and implement technical strategies to drive business growth
- Collaborate with cross-functional teams to deliver high-quality software solutions
- Manage technical projects from conception to delivery
- Develop and maintain technical documentation and knowledge base
Requirements:
- 5+ years of experience in a technical leadership role
- Strong technical background in software development
- Experience in leading teams and managing complex technical projects
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and adapt to changing priorities
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