Global Customer Success Internship
il y a 4 semaines
Join our team as a Sales Applications Team Intern or Associate and contribute to our Global Customer Success Agenda. Your key responsibilities will include:
- Providing end-to-end user support for our Sales and Marketing Application team.
- Identifying gaps in current system designs and ensuring smooth functionality through troubleshooting and testing.
- Assisting in building reports and dashboards that enhance our decision-making processes.
As a member of our team, you will have the opportunity to:
- Collaborate with the Sales Application Team to ensure the functionality of Salesforce CPQ and CLM tools.
- Troubleshoot existing design functionalities and perform quality assurance testing.
- Assist in planning and facilitating User Acceptance Testing (UAT) phases.
- Provide updates on open bugs and resolution plans.
- Support the team with ad-hoc tasks such as template tagging and testing.
About you:
- Currently pursuing a Master's degree (Bac+4/5) in a Business School, you are seeking a 6 months internship or 1 year apprenticeship.
- You have prior experience in a sales department or customer success, or related fields.
- You speak French and English fluently.
- Basic understanding of Salesforce is a plus.
- Excellent problem-solving skills with the ability to troubleshoot technical issues effectively.
- Strong communication skills to collaborate with various stakeholders.
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