Customer Success Professional
il y a 2 jours
{"h2": "Customer Success Role at Hornetsecurity", "p": "At Hornetsecurity, we're looking for a skilled Customer Success Manager to join our dynamic team. As a key member of our customer-facing team, you'll be responsible for ensuring our customers achieve their goals and get the most out of our services.
Your primary focus will be on providing top-notch support, identifying customer needs, and driving satisfaction. You'll work closely with our sales and marketing teams to deliver exceptional experiences and help shape the future of customer success at Hornetsecurity.
Key Responsibilities:
* Provide exceptional customer support and ensure customer satisfaction
* Identify customer needs and develop strategies to meet them
* Work closely with sales and marketing teams to drive customer success
* Collaborate with cross-functional teams to improve customer experiences
Requirements:
* Degree in marketing, advertising, communications, computer science, or similar
* Experience in a customer-facing role, ideally in the IT-technical field
* Strong communication and problem-solving skills
* Proficiency in French and English
* Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
* Free space for innovation and independent action in a fast-growing international company
* Short decision paths and flat hierarchies in an open work atmosphere
* Personal and professional development opportunities
* Temporary Employee Exchange Program
* Home-Office Option and flexible working time
* Delicious coffee, tea, soft drinks, and fresh fruits every day
* Meal vouchers worth €10
* 100% coverage of public transportation costs
* Unlimited access to the UDEMY training platform
* Team events and social activities
If you're a motivated and customer-centric professional looking for a challenging role in a dynamic company, we encourage you to apply.
Apply now and take the first step towards a rewarding career at Hornetsecurity"}
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Customer Success Professional
il y a 2 jours
Paris, Île-de-France Hornetsecurity Temps plein{"h2": "Customer Success Role at Hornetsecurity", "p": "At Hornetsecurity, we're looking for a skilled Customer Success Manager to join our dynamic team. As a key member of our customer-facing team, you'll be responsible for ensuring our customers achieve their goals and get the most out of our services. Your primary focus will be on providing top-notch...
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