Technical Support Engineer France

il y a 2 jours

Paris, Île-de-France smartmicro Temps plein

smartmicro is a specialist in radar and hybrid sensor technology based in Germany, Braunschweig. Most of our products are designed and manufactured in Germany and exported worldwide to our customers through a network of distributors and partners. To further develop our international business, smartmicro seeks a technical support expert for our customers in France, based directly in France.

smartmicro traffic sensors feature the most advanced 4D object tracking technology available on the market today. Our products include intersection monitoring (stop bar and advance detection, VRU detection), highway traffic management (counting and classification, incident detection) as well as enforcement applications (speed, red-light and mobile speed enforcement). smartmicro delivers complete traffic solutions directly to end customers and for OEM integration. With our long experience in the growing ITS sector, smartmicro is a technology leader and a supplier for smart cities.

Tasks
  • As a technical expert, you present our products to customers and provide customer support (remote or on-site)
  • You help us in testing our hardware/software products at local / DOT / customer test locations and contribute to set up application notes and user guides
  • You provide online/on-site training to our customers for installation and trouble-shooting
  • All issues and problems are reported through our online ticketing system
  • Your tasks will also include to support marketing activities and trade shows
  • You will report directly to our Technical Support Group leader in Germany
Requirements
  • Completed studies in electrical engineering or equivalent
  • Prior experience of a technical support role is highly desirable, preferable from the traffic management industry
  • You have the ability to configure such equipment for use with our products and software
  • Knowledge of radar or other sensor detection technology, intersection control basics, traffic signal cabinets, and their operation would be desirable
  • Also, of IP addressing, sub-networking, and equipment configuration using DHCP, static IP and routed networks
  • Fluent English and France skills are necessary, Spanish and Italian would be a plus
  • You are open to travel to local customer locations and occasional trade shows, travel across the area will be happen from time to time (but international travel is rather infrequent)
Benefits
  • Exciting projects in a growing market
  • Opportunity to contribute to future Traffic Management Systems
  • Access to the latest technologies and techniques and in-depth training
  • Enjoyable work environment as part of a motivated team
  • Openness to new ideas and changes to improve existing processes
  • Teamwork and zero bureaucracy

Become a part of our innovative company and work together with us to develop our leading technology in the field of radar and hybrid sensors and systems.

Please send us your complete application with certificates by mail or fill out the form at our career page.

  • Technical Support Engineer

    il y a 7 jours

    Paris, Île-de-France Botify Temps plein

    Botify's leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.Botify's technology powers agentic workflows, AI-driven recommendations,...

  • Technical Support Engineer

    il y a 7 jours

    Paris, Île-de-France Botify Temps plein

    Botify's leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.Botify's technology powers agentic workflows, AI-driven recommendations,...

  • Technical Support Engineer

    il y a 4 jours

    Paris, Île-de-France Jobgether Temps plein

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support Engineer in France. In this role, you will be a key member of the Field Engineering team, ensuring customers achieve maximum value from advanced security automation solutions. You will work remotely in a collaborative, fast-paced environment...

  • Technical Support L2 France

    il y a 2 semaines

    Paris, Île-de-France Wallbox Temps plein

    Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.In 2021, we were listed on...

  • Technical Support Specialist

    il y a 5 jours

    Paris, Île-de-France EVEREC Temps plein

    Technical Support Specialist – France (Installers)Location:France (Hybrid / Remote)Contract Type:PermanentCompensation:€45,000 – €50,000 + BenefitsLanguages Required:French & English (both fluent)About the CompanyWe're partnering with a fast-growingEV charging and cleantech scale-upthat is transforming how electric vehicle infrastructure is deployed...

  • Technical Support Engineer 2, Premier

    il y a 1 semaine

    Paris, Île-de-France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with...

  • Technical Support Engineer 2, Premier

    il y a 7 jours

    Paris, Île-de-France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with...

  • Technical Support Engineer 2, Premier

    il y a 2 jours

    Paris, Île-de-France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with...

  • Support Engineer

    il y a 5 jours

    Paris, Île-de-France Botify Temps plein

    About Engineering At BotifyAt Botify, our Engineering team builds and scales the technologies that help the world's largest websites improve their visibility in Search Engines or AI search results. We tackle complex challenges—like crawling, rendering, and indexing websites with millions of pages—while analyzing and combining diverse datasets. Our goal...

  • EV High-Voltage Technical Engineer- On-Site Paris, France

    il y a 2 jours

    Paris, Île-de-France Shanghai BSF Human Resources Co. Temps plein

    Job briefOur client is a global leader in high-voltage (HV) electrification solutions for electric vehicles (EVs) and hybrid electric vehicles (xEVs). With a strong focus on R&D, production, and technical support for critical HV componentsincluding on-board chargers (OBC), DC-DC converters, and invertersthey partner closely with French automotive...