Project Manager
il y a 2 semaines
About DQE
DQE is a SaaS vendor specializing in customer data quality. Our innovative solutions—DQE DataQ and DQE Unify—are used by over 800 companies, including LVMH, Carrefour, EDF, Toyota and Belron, to improve data reliability and drive better customer experiences and business performance.
With 25% annual growth and a goal to reach €20M in revenue by 2026, DQE is a key player in digital transformation across France and international markets.
About the role
As a Project Manager at DQE, you'll be at the heart of our customer onboarding process. Your mission: lead software implementation projects from start to finish — from kickoff to go-live — and ensure our customers get up and running smoothly, on time, and with real value.
You'll manage a mix of enterprise and mid-market projects across industries, working with internal teams (R&D, Product, Support, Sales) and directly with clients. You'll also help improve our internal processes and support the team on pre-sales, consulting, support and ticketing when needed.
This role is perfect for someone who's structured, autonomous, great with clients, and knows how to drive SaaS projects in a fast-paced, international environment.
What you'll do
Project Delivery
Lead end-to-end implementation projects for clients from diverse industries
Run kick-offs, manage scopes and timelines, align all stakeholders
Coordinate with tech, product, and support teams
Track progress, manage risks, handle User Acceptance Testing (UAT) and client training
Configure our platform to match customer needs
Ensure documentation of work and clean handovers to Customer Success & Support
Collaboration & Communication
Work with Customer Success to ensure smooth transition between implementation and long-term account management
Work with Product and R&D on improvements and escalations
Collaborate with Sales and CS to identify upsell opportunities
Translate tech topics into clear business language
Process & Team Support
Standardize and improve onboarding and implementation methods
Keep clear documentation and share updates regularly
Support presales and solution consulting where needed
Use tools like Jira, Zendesk, etc., to manage delivery efficiently
Skills & capabilities
Below is our ideal profile; however, you don't need to tick every box to be considered — if you believe you're a good fit and are excited about the role, we'd love to hear from you.
5+ years of experience in SaaS project management or delivery
Fluent in French & English, strong communicator
Confident managing multiple projects in parallel
Good understanding of APIs, batch jobs, web services, etc.
Experience with CRM or e-commerce tools (Salesforce, Magento...)
Proactive, problem-solver, structured, and autonomous
What we offer
Competitive salary and performance-based bonus
Hybrid work model (3 days onsite, 2 days remote – after onboarding period) from our beautiful new office in Levallois-Perret
25 days holiday with 11-12 days of RTT
Lunch vouchers (Swile)
Public transport subsidy (50%)
Comprehensive health insurance (100% for one person, 50/50 for a family)
Annual learning and development budget
A complete onboarding plan over several months
A collaborative, fast-paced culture with a focus on innovation, impact and wellbeing
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