Emplois actuels liés à Senior Service Delivery Specialist - Paris - Insulet Corporation
-
Lead Application Delivery Consultant
il y a 2 semaines
Paris, Île-de-France Apmc Moving & Delivery Llc Temps pleinAbout the RoleWe are seeking a highly skilled Senior Java Developer to join our team as a Technical Lead for MongoDB Solutions. As a key member of our team, you will be responsible for leading the technical aspects of our cloud migration projects, ensuring seamless delivery of high-quality solutions to our clients.Key ResponsibilitiesLead technical teams in...
-
Senior Manager, Service Delivery
il y a 2 semaines
Paris, Île-de-France Pigment Temps pleinAbout the Role:Pigment is a leading Enterprise Performance Management (EPM) platform that helps companies achieve their financial goals by quickly responding to dynamic market factors. As a Senior Manager, Service Delivery, you will play a critical role in driving the success of our platform.Key Responsibilities:Collaborate with cross-functional teams to...
-
Senior Cloud Migration Specialist
il y a 3 jours
Paris, Île-de-France Apmc Moving & Delivery Llc Temps pleinAbout the RoleWe are seeking a highly skilled Senior Cloud Migration Specialist to lead our team in migrating legacy applications to a modern cloud-based architecture. As a key member of our team, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our customers.Key ResponsibilitiesLead the migration of legacy...
-
Senior Cloud Migration Specialist
il y a 3 jours
Paris, Île-de-France Apmc Moving & Delivery Llc Temps pleinAbout the RoleWe are seeking a highly skilled Senior Cloud Migration Specialist to lead our team in migrating legacy applications to a modern cloud-based architecture. As a key member of our team, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our customers.Key ResponsibilitiesLead the migration of legacy...
-
Service Delivery Manager Informatique Sénior
Il y a 3 mois
Paris, France Cherry Pick Temps pleinCherry Pick est à la recherche d?un Service Delivery Manager Sénior pour l?un de ses clients. **Missions**: Etre en contact avec les CI Correspondants Informatiques par mail et/ou téléphone Suivi des dossiers dans l?outil de l?infogérant ; changement d?outil en cours Traiter les dossiers soumis à la validation du RI Responsable Informatique du...
-
Delivery Specialist, Paris
Il y a 3 mois
Paris, France Dance Temps pleinABOUT THE ROLE As our Delivery Specialist : You represent Dance in front of our customers and help explain the E-Bike & E-Moped functionalities You deliver the Dance E-Bike & E-Moped directly to our customers using a E-Van You help us to make your city more liveable! ABOUT YOU To be successful in this role: You are extroverted and excited...
-
Delivery Specialist, Paris
il y a 22 heures
Paris, Île-de-France Dance Temps pleinAbout the RoleWe are seeking a highly motivated and customer-focused Delivery Specialist to join our team in Paris.You will represent Dance and our E-Bike & E-Moped products to our customers, providing exceptional service and support.You will deliver our E-Bike & E-Moped products directly to our customers using a E-Van, ensuring timely and efficient...
-
Service Delivery Manager
il y a 21 heures
Paris, Île-de-France Hitachi Solutions Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 24 heures
Paris, Île-de-France Hitachi Solutions Ltd Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 1 jour
Paris, Île-de-France Hitachi Vantara Corporation Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 23 heures
Paris, Île-de-France Hitachi Vantara Corporation Temps pleinJob Title: Service Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages...
-
Service Delivery Manager
il y a 1 jour
Paris, Île-de-France Hitachi Solutions Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 20 heures
Paris, Île-de-France Hitachi Solutions Ltd Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 24 heures
Paris, Île-de-France Hitachi Vantara Corporation Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 21 heures
Paris, Île-de-France Hitachi Solutions Ltd Temps pleinJob Title: Service Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages...
-
Service Delivery Manager
il y a 1 jour
Paris, Île-de-France Hitachi Solutions Ltd Temps pleinJob DescriptionHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (including bonuses) and...
-
Service Delivery Manager
il y a 1 jour
Paris, Île-de-France Hitachi Solutions Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 1 jour
Paris, Île-de-France Hitachi Solutions Temps pleinService Delivery ManagerHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. Our company offers competitive compensation packages (incl. bonuses)...
-
Service Delivery Manager
il y a 1 jour
Paris, Île-de-France Hitachi Solutions Temps pleinService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Hitachi Solutions. As a key member of our Service Delivery team, you will be responsible for leading and engaging with key client stakeholders to establish trusted advisor relationships with business decision makers.Key Responsibilities:Lead response for...
-
Delivery Specialist, Paris
il y a 5 jours
Paris, Île-de-France Dance Temps pleinAbout the RoleWe're seeking a charismatic Delivery Specialist to represent Dance in front of our customers and help explain the E-Bike & E-Moped functionalities.You'll be the face of Dance, delivering exceptional customer service and ensuring a seamless experience for our clients.You'll work closely with our team to deliver the Dance E-Bike & E-Moped...
Senior Service Delivery Specialist
Il y a 4 mois
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it
Job Title: Sr Service Delivery Specialist
Department: IT
Manager/Supervisor: Manager, IT Service Delivery
SOP Group: IT
Classification: Non-Exempt
Position overview:
The Sr Service Delivery Specialist is responsible for supporting the daily IT operations of Insulet Corporation as part of the IT Service Delivery Team. The Sr Service Delivery Specialist will be available as a technical escalation point for 1st and 2nd line IT technical support. This hands-on position is a member of the broader Global IT Service Delivery Team and will work closely with the staff to improve productivity, quality of service, and customer satisfaction.
This role will provide Tier 1, 2 and 3 technical support to system users including troubleshooting network and server hardware, personal computers & endpoints (PC, Mac, iOS, Android), software applications, telecommunications, and network communication issues while ensuring appropriate customer support service levels are met. This role will also deal with our IT suppliers to deliver custom solutions.
The Sr Service Delivery Specialist is a Windows support expert who has strong knowledge in Windows end point administration, MDM, scripting, and system administration with hands-on experience.
Responsibilities:
Respond to requests for technical assistance in person, via phone, and electronically for the following technologies:Windows OS based end points (Laptops, Desktops & Thin Clients), Tablets & Smartphones (IOS & Android), Microsoft Office, basic network connectivity, etc.Diagnose and resolve technical hardware and software issues via the helpdesk system.Respond to, and drive resolution of incidents and service requests using available information resources.Work with the IT Systems Team to address and triage system issues and identify improvement opportunities.Supporting AV and Video Conference equipment setup.Document resolutions within helpdesk knowledgebase.Provision IT resources for new hires, including the setup and breakdown of workstations.Follow established IT policies and procedures.Performs other duties as required.Working with IT vendors to manage change and problem tickets.Education and Experience:
Demonstrable experience of desktop support experience preferred.The ability to troubleshoot and problem solve using a variety of support resources a must.ITIL v3/v4 familiarity and/or certification a plus.ServiceNow Certification a plus.Other relevant IT certifications (CompTIA A+, MCSE/MCSA/AZURE Cloud, CCENT, VMware AirWatch, Apple) a plus.Education and Experience:
Bachelor’s degree or higher or directly relevant military service assignments.Experience in IT Desktop Support/Help desk roleExcellent Windows and server support skills.Strong experience with using and administrating VMWare/Work Space One or Microsoft Intune.ITIL v3/v4 Certification a strong plus.ServiceNow Certification a plus.Relevant IT certifications (CompTIA A+, MCSE/MCSA/AZURE Cloud, CCENT, VMware AirWatch, Apple, etc.) a plus.Experience of coaching and supervising teams and managing the workloads for others.Skills / Competencies
Ability to apply ITIL principles to an IT Service Delivery organizationAbility to communicate highly technical information to customers, clients and business users who may not understand IT terminology.Ability to approach technical challenges from a business perspective.Ability to rapidly identify, evaluate, and resolve conflicts and complaints.Strong organizational skills and ability to plan and prioritize work while responding flexibly to changing priorities.Self-motivated and uses initiative to proactively resolve problems. Deals with conflicting priorities calmly, reliably, and effectively.• Experience working with a Service Management tool to update and close incidents.
• Experience installing and troubleshooting Mac Operating systems.
• Experience installing and troubleshooting applications across a variety of systems environments.
• Experience with Apple and Android mobile products and MDM provisioning.
• Experience installing and troubleshooting applications across a variety of systems environments.
• Experience with endpoint management platforms (Microsoft SCCM, VMware AirWatch)
• Conceptual level of understanding of enterprise information security requirements.
• Strong communication and interpersonal skills to disposition high call volumes.
• Excellent customer service skills.
• Strong problem-solving skills.
Travel / Schedule
Up to 15% EMEA Travel PossibleNOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). #LI-Hybrid
Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .