Internship – Support Improvement Projects Management

Il y a 6 mois


Toulouse, France ATR Temps plein

Job Description:

Envie de rejoindre l'aventure ATR ? Une offre de stage vient de s'ouvrir sur notre site à Blagnac

En 2023, ATR est labellisée Happy Trainees. 95.8% des étudiants recommandent notre entreprise à l’issue de leur alternance ou de leur stage.

Ce que nous allons faire ensemble :

Être stagiaire chez ATR, c’est être intégré au sein d’une équipe comme un membre à part entière avec un véritable périmètre d’intervention et des responsabilités.

Activités d'organisation d'événements :

Préparer les présentations des réunions Préparer les comptes-rendus des réunions Support à la préparation des dashboard PowerBi Participer à l'organisation d'événements (Conférence Opérateurs, TechConnection, FOCUS, Customer Day, etc.)

Activité Customer Satisfaction Survey Improvement Plan et gestion de projet

Consolider toutes les actions d'amélioration Préparer les présentations des réunions Préparer les procès-verbaux des réunions Prise en charge dans le tableau de bord PowerBi/Qualtrics Supporter la communication vers les Clients

Activité Visual Management du Customer Care Center :

Mise à jour du visual management actuel dans notre Customer Care Center Améliorer le visual management actuel de notre Customer Care Center Proposer une solution innovante

Ce stage est fait pour vous:

Vous êtes titulaire d'un diplôme en gestion de projet ou équivalent. Des connaissances en Lean management sont un plus et la compréhension de l'environnement informatique est un véritable atout. Vous êtes proactif et proposer de nouvelles idées en proposant des solutions innovantes. Vous avez esprit d'équipe, capacité à connecter et coordonner des équipes multiculturelles et des activités transversales. Vous avez de bonnes capacités de communication (écrite et orale) et relationnelles. Vous maîtrisez le français et l'anglais.

Calendrier

Démarrage Mars/Avril 2024

Durée 6 mois

Comment se passe le processus de recrutement ?

Le processus de recrutement se passe en deux étapes après l’analyse de votre CV :

Entretien vidéo pré enregistré HIREVIEW  : Tout d’abord félicitation  Votre profil nous intéresse et nous souhaitons en savoir un peu plus sur vous. Vous recevrez une invitation par email à répondre à plusieurs questions. Nous aimerions que vous soyez vous-même, que vous vous détendiez et que vous profitiez de l'expérience. Entretien technique Manager : Dernière étape du processus vous y êtes presque  Le responsable du stage vous contactera pour un entretien de validation.

Want to join the ATR adventure? An internship opportunity has just opened on our site in Blagnac

In 2023, ATR has been awarded the Happy Trainees label. 95.8% of students recommend our company after their work-study or internship.

What we will do together:

Being an intern at ATR means being integrated into a team as a full member with a real scope of intervention and responsibilities. You will have the opportunity to learn and develop your skills and experience within a market leading company

Detailed description of the mission

Events organization activities:

Prepare the meetings presentations Prepare the minutes of the meetings Support in PowerBi dashboard Participate to the organization of events (Operators Conference, TechConnection, FOCUS, Customer Day, etc.)

Customer Satisfaction Survey Improvement Plan/ Project management activities:

Consolidate all the improvement actions Prepare the meetings presentations Prepare the minutes of the meetings Support in the PowerBi/ Qualtrics dashboard Support the communication towards Customers

Customer Care Center Visual management:

Update the current visual management in our Customer Care Center Improve the current visual management in our Customer Care Center Propose innovative solution

This internship is designed for you

You have a degree in project management or equivalent. Knowledge in Lean is a plus and understanding of IT environment is a real asset. You are proactive and come up with new idea by offering innovative solutions. You are a team player, have ability to connection and coordinate multi-cultural teams and transversal activities. You have good communication (written and oral) and interpersonal skills. You are fluent in French and English.

Calendar

Starting date: March/April 2024

How does the recruitment process work?

The recruitment process takes place in two stages after the analysis of your CV:

Pre-recorded video interview HIREVIEW: First of all, congratulations We are interested in your profile and would like to know a little more about you. You will receive an invitation by email to answer several questions. We would like you to be yourself, relax and enjoy the experience. Technical interview with Manager: Last step of the process you are almost there The course manager will contact you for a validation interview.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Avions de Transport Regional (ATR) GIE

Contract Type:

Internship

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Experience Level:

Student

Job Family:

Customer Eng.&Technical Support&Services

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