Lifeguard
Il y a 4 mois
Company Description
Job Description
The Role
The lifeguard is responsible for overseeing the safety of guests in and around the hotel's swimming pools, beaches, or other aquatic facilities. They must be vigilant, knowledgeable about water safety, and ready to respond effectively to any emergencies.
Key Deliverables and Responsibilities
Monitor Pool and Aquatic Areas:
Supervise all swimming and water-related activities to ensure guest safety.
Regularly scan the pool and surrounding areas to identify any hazards or potentially dangerous situations.
Enforce Safety Rules:
Enforce hotel and pool rules to prevent accidents and ensure a safe and enjoyable environment for guests.
Provide guidance and information to guests about water safety and proper pool usage.
Respond to Emergencies:
Act immediately and appropriately in the event of an emergency, such as a drowning or injury.
Administer first aid or CPR if necessary and coordinate with medical professionals or emergency services when needed.
Equipment Maintenance:
Ensure that all lifeguard equipment, such as rescue tubes, first aid kits, and AEDs, is in good working condition.
Report any maintenance or repair needs to the appropriate department.
Customer Service:
Provide excellent customer service by assisting guests with inquiries, helping with pool amenities, and ensuring a pleasant experience.
Address any guest concerns or complaints related to pool or water activities in a professional manner.
Training and Certification:
Maintain current lifeguard certification, including CPR, first aid, and AED training.
Participate in regular training sessions and drills to enhance skills and preparedness for emergencies.
Our Values
Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.
Guest Passion
We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.
Sustainable Performance
We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.
Respect
We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.
Spirit of Conquest
Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.
Trust
Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.
Innovation
We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.
Talent & Culture
The management reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to heartist in this position. This job description does not constitute a written or implied contract of employment.
I commit to the above requirements of my position and will strive to demonstrate Our Values in my daily work and confirm I am able to perform the essential function of the role as identified.
Qualifications
Relevant experience in an hotel
Life Guard Certification
Additional Information
Strong interpersonal and problem solving abilities
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