Key account Manager
il y a 2 semaines
The Opportunity
This position works out of our Rapid diagnostic Division across France and reports to sales manager. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions with a specificity to infectious diseases .
As an Enterprise Account Manager, you will forge deep and trusted relationships with our largest customers at the most senior levels. You will gain an understanding of our customers’ key business and network needs and challenges, and then create and provide solutions to enhance their operations, ultimately delivering measurably better performance. Through your customer and team interactions, you will establish your brand as a trusted advisor who develops insights and creates value.
What You’ll Do
This is a high-paced role where you will be empowered and rewarded to drive and create value for our key customers. In this pivotal role, your key responsibilities would include but not be limited to:
Establishing and building key stakeholder relationships inside and outside the customers’ laboratory and their wider health system, leveraging them to drive growth. Providing end-to-end diagnostics solutions to large, complex enterprise accounts with a focus on retention, penetration, and growth to generate profitable and sustainable activity that exceeds customers’ expectations. Leading an internal cross-functional team to execute a strategic account plan for each enterprise customer; coordinating activities across the entire customer and healthcare network to maximize growth and customer outcomes. Responsible for overall strategic account management planning, including uncovering a large complex organization’s long-term strategic plan and converting this to a winning solution for the customer; overseeing detailed account planning and sales forecasting; negotiating contracts and all pricing resulting in long-term commitments. Working closely with Medical Affairs, Marketing, and Commercial groups, you will need to be a strong leader, who provides market access expertise & is able to effectively communicate to use the wider team's abilities and strengths to your advantage to achieve a common goal. Excellent communication and collaboration skills Ability to prioritise & manage complex projects Experience working within the Diagnostics sector preferred, ideally with experience working closely with payers to gain new access to private hospital & private Labs Experience working with executives and C-suites in the healthcare, informatics, communications, technology, or consultancy industry.Required Qualifications:
Bachelor’s degree in business, life sciences, engineering, or a related technical discipline. 2+ years of experience as a consultative partner/seller managing B2B businesses.Preferred Qualifications:
Proven track record of operating at a senior level in a commercial organization within a matrixed environment. Experience managing and negotiating complex, multi-level, and multi-stakeholder solution selling processes in the healthcare, informatics, communications, technology, or consultancy industry. Experience leading complex enterprise deals of $1MM+. MBA or equivalent is highly regarded.-
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