Emplois actuels liés à Customer Success Account Manager - Paris - GoCardless
-
Customer Success Account Manager
Il y a 3 mois
Paris, France Microsoft Temps pleinWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Technical Account Manager
il y a 3 jours
Paris, Île-de-France CMK Resources, Inc. Temps pleinCustomer Success Manager - Storage SolutionsWe are seeking a highly skilled Customer Success Manager to join our team at CMK Resources, Inc. As a key member of our Customer Experience team, you will be responsible for driving customer satisfaction and serving as a trusted advisor to our most strategic accounts.Key Responsibilities:Manage onboarding, support,...
-
Senior Customer Success Account Manager
il y a 1 mois
Paris, Île-de-France Palo Alto Networks Temps pleinCompany Overview Our Mission At Palo Alto Networks, our journey begins and concludes with our mission: To be the preferred cybersecurity partner, safeguarding our digital existence. We envision a world where each day is more secure than the last. Our organization is founded on the principles of challenging and transforming conventional practices, and we...
-
Senior Account Customer Success Manager
il y a 4 jours
Paris, Île-de-France Palo Alto Networks Temps pleinAbout the RoleWe are seeking a highly skilled Account Customer Success Manager to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesManage high-touch,...
-
Senior Account Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Palo Alto Networks Temps pleinJob SummaryPalo Alto Networks is seeking a highly skilled Strategic Account Growth Manager to join our team. As a key member of our Global Customer Service organization, you will be responsible for driving customer success and growth across our largest and most strategic accounts in the EMEA region.Key ResponsibilitiesDevelop and execute customized success...
-
Senior Account Customer Success Manager
Il y a 4 mois
Paris, France Palo Alto Networks Temps pleinCompany Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things...
-
Customer Success Manager/Account Manager H/F
il y a 4 semaines
Paris, France Michael Page Temps pleinLe poste de Customer Success Manager/Account Manager H/FLe Customer Success Manager/Account Manager devra : * Guider les clients à travers la transformation numérique avec une vue claire sur leurs objectifs et des indicateurs de performance clé, * Maximiser la réalisation de la valeur et le retour sur investissement des solutions et services achetés, *...
-
Customer Success Manager/Account Manager H/F
Il y a 3 mois
Paris, France Michael Page Temps pleinLe poste de Customer Success Manager/Account Manager H/FLe Customer Success Manager/Account Manager devra : * Guider les clients à travers la transformation numérique avec une vue claire sur leurs objectifs et des indicateurs de performance clé, * Maximiser la réalisation de la valeur et le retour sur investissement des solutions et services achetés, *...
-
Account Success Manager
Il y a 3 mois
Paris, France Landa Temps pleinParis, France_ Account Success Management Senior Full-time **DESCRIPTION**: Landa is seeking an experienced Account Success Manager to drive press performance in a specific customer’s production workflow to ensure customer success in the France region. In this role, you will be responsible for customer productivity while working closely with the...
-
Senior Account Customer Success Manager
il y a 7 jours
Paris, Île-de-France Palo Alto Networks Temps pleinAbout the RoleWe are seeking a highly skilled Account Customer Success Manager to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesManage high-touch,...
-
Senior Account Customer Success Manager
Il y a 4 mois
Paris, France Palo Alto Networks Temps plein**Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
-
Senior Customer Success Account Manager
il y a 1 mois
Paris, Île-de-France Palo Alto Networks Temps pleinCompany Overview Our Purpose At Palo Alto Networks, our journey begins and ends with our purpose: To be the preferred cybersecurity partner, safeguarding our digital existence. We envision a world where each day is more secure than the last. Our organization is founded on the principles of challenging and transforming conventional practices, and we...
-
Senior Customer Success Account Manager
il y a 1 mois
Paris, Île-de-France Palo Alto Networks Temps pleinCompany Overview Our Mission At Palo Alto Networks, our mission is at the heart of everything we do: To be the trusted cybersecurity partner, safeguarding our digital lives. We envision a world where each day is more secure than the last. Our company is founded on the principles of challenging norms and innovating in the cybersecurity landscape, and...
-
Account Success Manager
il y a 24 heures
Paris, Île-de-France Landa Corporation Ltd. Temps pleinDrive Customer Success in FranceAt Landa Corporation Ltd., we're seeking an experienced Account Success Manager to drive press performance in a specific customer's production workflow. This role is crucial in ensuring customer success in the France region.Key Responsibilities:• Work closely with Landa customers to improve the overall level of utilization...
-
Account Success Manager
il y a 19 heures
Paris, Île-de-France Landa Corporation Ltd. Temps pleinDrive Customer Success in FranceAt Landa Corporation Ltd., we're seeking an experienced Account Success Manager to drive press performance in a specific customer's production workflow. This role is crucial in ensuring customer success in the France region.Key Responsibilities:• Work closely with Landa customers to improve overall utilization of the Landa...
-
Customer Success Manager
il y a 2 jours
Paris, Île-de-France CastorDoc Temps pleinAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at CastorDoc. As a Customer Success Manager, you will be responsible for owning a portfolio of our fast-growing customers, building exceptional relationships with each customer, and delivering value at all stages of the customer journey to drive mutual success and...
-
Account Success Manager
il y a 21 heures
Paris, Île-de-France Landa Corporation Ltd. Temps pleinDrive Customer Success in FranceAt Landa Corporation Ltd., we're seeking an experienced Account Success Manager to drive press performance in a specific customer's production workflow. This role is crucial in ensuring customer success in the France region.Key Responsibilities:• Work closely with Landa customers to improve the overall level of utilization...
-
Account Success Manager
il y a 19 heures
Paris, Île-de-France Landa Corporation Ltd. Temps pleinDrive Customer Success in FranceAt Landa Corporation Ltd., we're seeking an experienced Account Success Manager to drive press performance in a specific customer's production workflow. This role is crucial in ensuring customer success in the France region.Key Responsibilities:• Work closely with Landa customers to improve the overall level of utilization...
-
Customer Success Manager
il y a 6 jours
Paris, Île-de-France Infotree Global Solutions Temps pleinJob DescriptionWe are seeking a highly skilled Customer Success Manager to join our team at Infotree Global Solutions. As a key member of our account management team, you will be responsible for driving customer success and adoption of our Network Security portfolio.Key Responsibilities:Establish and maintain strong relationships with customer stakeholders,...
-
Account Manager
Il y a 3 mois
Paris 13e, France Wiink Temps plein**Descriptif du poste** En tant qu’Account Manager / Customer Success en alternance, ta mission de veiller à ce que la satisfaction de nos clients soit toujours au maximum ! - Accompagner les marques dans la prise en main et la mise en œuvre de Wiink (onboarding) - Assurer le suivi et le bon déroulement des programmes ambassadeurs de nos clients -...
Customer Success Account Manager
Il y a 4 mois
The Role
We are seeking a dynamic Customer Success Account Manager to join our Paris team. You will manage a diverse portfolio of merchants, driving their growth and contributing to the expansion of our international business.
What excites you:
Portfolio Management: Take full commercial ownership of a large portfolio of our European customers (200+ customers; $3 million in ARR). Revenue Growth: Identify, cultivate, and secure opportunities to enhance customer engagement and increase transaction volume across the portfolio. Risk Mitigation : Mitigate risk including managing renewals and ensuring customer retention. Customer Reporting and Insights : Provide regular reports and updates on account performance and customer feedback. Identify and expose valuable insights to customers during Success reviews. Product Expertise: Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. System Proficiency : Learn and use our systems and tools such as Zendesk and ChurnZero. Process Improvement : Seek to improve processes and the customer experience through feedback and data-driven problem solving. Customer Advocacy : Coordinate with Customer Advocacy to identify and capture customer stories leading to referrals, testimonials, and case studies. Cross-Functional Collaboration : Collaborate with cross-functional teams to ensure customer satisfaction and retention. Industry Awareness : Stay updated on industry trends and best practices to continually improve customer success strategies.What excites us:
Proven track record in managing and growing a portfolio of accounts. Passion for helping customers. Strong listening and verbal communication skills: quickly understand customer needs or issues and deliver clear responses via video calls, emails, and in-person meetings. Experience prioritizing time between multiple important and urgent issues. Enjoy working cross-functionally and partnering with other teams on projects. Operational mindset with a focus on improving effectiveness and efficiency. Fluency in French and English. Additional languages (Spanish, German, Italian, Portuguese, and other European languages) are a plus.What We Offer:
A collaborative and innovative work environment. Opportunities for professional growth and development. The chance to be part of a rapidly expanding international business.We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
(some of) The good stuff
Wellbeing - stay healthy with dedicated support and medical cover Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period Adaptive Working - allows you to work flexibly, around your lifestyle Equity -all permanently employed GeeCees receive equity so we can share in the success we achieve together Parental leave -to suit everyone embarking on life's great adventure Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)