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Assistant account manager
Il y a 3 mois
Description
de l'emploiMaison du Monde recrute un(e) assistant(e) Account manager en stage
Un stage tremplin pour démarrer ta carrière.
Ta mission ? Être l'ambassadeur de nos vendeurs partenaires
En qualité d'Assistant(e) Account Manager en stage, tu auras un rôle clé au cœur de notre activité e-commerce au sein de la Marketplace.
Voici tes principales missions :
· Gérer la relation avec nos vendeurs partenaires
o Être à l’écoute de nos partenaires et adopter une posture de conseil et d’accompagnement auprès d’eux de manière à leur faire adopter les bonnes pratiques
o Être l’intermédiaire avec notre service client et nos marques partenaires, en cas de nécessité, dans la résolution de certains litiges clients
· Analyser les performances commerciales
o Analyser l’activité de catégories produits et des marchands en définissant et en suivant des indicateurs de performance. Elaboration et suivi des plans d’actions adéquats pour maximiser les performances.
o Reporting régulier sur les indicateurs business des vendeurs
· Suivi qualité des marchands
o Veiller à la performance qualitative des marchands via un contrôle quotidien et permanent des marchands sur la base de critères fixés en amont (satisfaction client, taux d’incident, qualité de la relation client …)
o Veiller à la bonne complétude et qualité des fiches produits sur les familles prioritaires
o Sélectionner et mettre à jour les catalogues des marchands pour avoir les meilleurs produits tendances
o Elaborer et suivre un reporting hebdomadaire sur les indicateurs de qualité
· Animation commerciale
o Assurer le suivi des relances des marques sur leur participation aux opérations commerciales destinées à booster leur activité
o Aider et assister les marques sur le paramétrage de leurs offres sur Mirakl
o Veiller à la compétitivité prix au quotidien des offres
o Réaliser les REX et les reporting des opérations commerciales
· Et bien plus encore
Ce stage te permettra de développer de solides compétences dans un environnement dynamique et motivant et acquérir les bases de l’analyses des ventes et la prise en main d’outil de business intelligence comme Qlik. A l’issue de ton stage, tu sauras également utiliser l’outil Mirakl, indispensable pour poursuivre ta carrière en ecommerce.
Ouvert à tous les Talents du Monde, l’ensemble de nos postes sont handi-accueillants et répondent aux critères de la Charte de Diversité, dont nous sommes fiers d’être adhérent.A bientôt pour partager une nouvelle aventure ensemble