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Service Sales Account Manager- Non-Contract
Il y a 4 mois
At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are now looking for a Service Sales Account Manager- Non-Contract to join our team in Rungis, France .
Why should you join Vertiv?
- You will become part of a best in class, diverse and vibrant sales community who truly enjoy growing together.
- From your day 1, you will access the Vertiv Sales Academy training programs, accelerating your learning, and becoming an expert in our technology, industry trends and learning more on sales processes, tools and selling skills.
- You will experience a knowledge sharing culture, also offering learning on the flow webinars, sales podcasts, drop-in learning sessions, along with continuous sales coaching opportunities and structured two-ways feedback.
- You will access an exhaustive toolset to enable your work, like account management standards, tools, and best practices.
- You will count on a deep collaboration with Application Engineering and Sales Support teams throughout the entire selling process.
- You will access flexible working practices, and in-house programs focusing on your wellbeing. At Vertiv, You Matter.
- Working at VERTIV means surrounding yourself with people who are ambitious and responsible - a collegial team culture is a top priority here.
- In addition to an attractive salary package, we will provide you with a company pension plan and capital-forming benefits.
- But most importantly, exciting tasks await you with excellent development prospects.
ESSENTIAL JOB FUNCTIONS
- Management of all leads generated by Customer Service reports and other request for quotation
- Obtaining inbound costs form suppliers and sub contractors
- Pricing and preparation of non contract service quotations utilizing approved pricing tools and quotation templates and to approved company margins
- Negotiation with customers regarding follow up of non contract quotation and securing of non contract orders
- Administration of non contract quotations using CRM tools to record quote requests, quotes issued and progress updates until order received or quote lost
In order to be successful in this role you will need to have:
Qualifications:
High School Diploma (preferably in Accountancy or similar)
Knowledge, skills and Abilities:
- Have previous experience within a client/team co-ordination role (at least 3 years)
- Strong focus on customer satisfaction and long-term customer relation building
- Excellent organizational and time management skills
- Excellent written and verbal communications
- Commercially astute with good negotiations skills
- Self motivated and capable of operating with minimal supervision
- Ability to successfully interface with various departments and personnel in stressful situations
- Conversant with Microsoft Excel, CRM, Oracle
- Fluent English
- Quotation backlog and throughput - backlog of quotations to be issued and management to internal KPI’s for through of quotations from receipt of a valid CE report or other request for quotation
Interactions:
Customers, both yours & other Regional Operations Teams, Senior Management, Key Accounts, Technical Support staff, Service Contract Sales, Products Sales, Marketing, Sub contract Service Providers & Suppliers.
Performance Criteria:
To facilitate the organizational objectives relating to non contract intake the following areas will be subject to agreed performance targets, To be reviewed and set annually
- Build pipeline of opportunities and manage order forecast – use CRM tools to build order pipeline and manage accurate forecast for order intake
- Order Intake – measured against budgeted performance
Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with Company ITC certification program itself
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment
