Service Account Manager
il y a 1 mois
At Exotec, we put technological excellence at the service of redefining the relationship between humans and robots.
Around the world, our solutions are revolutionizing the way our customers deliver their products to end consumers. We contribute to the success of leading brands in commerce and industry, while improving working conditions for their employees.
Thanks to a combination of artificial intelligence and high-performance hardware, our robots are now deployed all over the world, and their success has made us France's first industrial unicorn.
Joining Exotec is an opportunity to give meaning to your skills. Grow with over 1000 ExoPeople around the world to make your ideas a reality.
The robotics revolution supported by Exotec has only just begun. Are you part of it?
As an Service Account Leader, you will be responsible for :
- Integrator relationship management : You will be responsible for the day-to-day monitoring of integrator partners, ensuring a rapid response to their needs and efficiently resolving any problems or issues related to the deployment and maintenance of our solutions in production. You will prepare and organize business reviews with integrators and internal stakeholders.
- Technical guidance and support : You will collaborate with technical and support teams to help integrators understand, deploy and maintain our solutions at end-customer sites. You will ensure that deadlines are met and that the solutions implemented meet end-users' expectations.
- Training and skills upgrading : You will manage the implementation of training sessions for integrators on our technologies, ensuring that they have the necessary knowledge.
- Supervision of after-sales services : You will coordinate after-sales support requests, enabling rigorous follow-up of incidents and guaranteeing integrator satisfaction thanks to the responsiveness and efficiency of the services offered by integrators.
- Service contract management : You will ensure the monitoring and compliance of service level agreements, making sure that the commitments made are respected by integrators.
- Feedback and continuous improvement : you will pass on feedback from integrators and end-users to internal teams (R&D, Support, Sales) to contribute to the continuous improvement of our products and services.
Requirements
- You have a master degree with a specialization in robotics, customer relations, or any other field related to the position.
- Ideally, you have 7 years' experience on similar position
- Skills in customer relations and respect for service levels within an industrial sector
- Ability to manage problems linking mechanics and software
- Communication and reporting skills
- Fluent English mandatory and German is welcome but not a must
Benefits
- Competitive health and welfare coverage
- Group bonuses and BSPCE awards
- Attractive family policy
- Internal and international mobility programs
- Numerous training and development opportunities
At Exotec, we guarantee equal opportunities in our recruitment process. All applications received are considered regardless of age, gender, origin, religion, skin color, nationality, sex, disability, sexual orientation or any other distinction protected by law.
We provide an inclusive working environment that respects all differences.
-
Senior Key Account Manager automotive global account program
il y a 3 semaines
Lille, France Kuehne+Nagel Temps pleinSenior Key Account Manager automotive global account programLille, Nord, France | Vertrieb & Account Management | Vollzeit | SGI2105333Join our team as a Key Account Manager (KAM) for the Automotive Global Account Program, where you’ll play a pivotal role in managing key customer relationships and driving business development within the automotive...
-
Key Account Manager
il y a 3 semaines
Lille, Hauts-de-France CMA HDF Temps pleinAbout the Role:We are seeking a highly skilled Key Account Manager to join our team at {company}. As a Key Account Manager, you will be responsible for managing and maintaining our most valuable customer relationships, identifying new business opportunities, and collaborating with cross-functional teams to drive revenue growth.Key Responsibilities:Develop...
-
Key Account Manager
il y a 3 semaines
Lille, Hauts-de-France SNCF Temps pleinAbout the Role: We are seeking a highly motivated Key Account Manager to join our team at {company}. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our existing clients, identifying new business opportunities, and driving sales growth.Key Responsibilities:Develop and execute strategic plans to achieve...
-
Key Account Manager France
il y a 1 mois
Lille, Hauts-de-France French Selection UK Temps pleinJob Title: Key Account Manager FranceAbout the Role:We are seeking a highly motivated and experienced Key Account Manager to join our team in France. As a Key Account Manager, you will be responsible for managing all Key Accounts in the French territory and driving the growth of sales by introducing our vast range of products and tailor-made solutions to...
-
Strategic Account Manager
il y a 4 semaines
Lille, Hauts-de-France Team ITG Temps pleinRole OverviewWe are seeking a highly skilled and experienced Account Manager to join our Client Services Team at Team ITG. As an Account Manager, you will be responsible for delivering exceptional client services and building strong relationships with our clients.Key ResponsibilitiesTranslate client briefs into thorough and insightful briefs for our creative...
-
Key Account Manager France Position
il y a 1 mois
Lille, Hauts-de-France French Selection UK Temps pleinKey Account Manager France H/FLocation: Lille, FranceSalary: Please state your salary expectations in your applicationWe are seeking a skilled Key Account Manager to join our team at French Selection UK. As a Key Account Manager, you will be responsible for managing key accounts and developing strategic relationships with clients.Responsibilities:Manage key...
-
Account Manager
il y a 3 semaines
Lille, Hauts-de-France cedeo Temps pleinWe are seeking a highly skilled Account Manager to join our team at {company}. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients and identifying new business opportunities.Key Responsibilities:• Develop and implement sales strategies to meet or exceed sales targets• Build and...
-
Senior Sales Account Manager for French Market
il y a 2 semaines
Lille, Hauts-de-France French Selection UK Temps pleinJob Opportunity:Key Account Manager FranceFrench Selection UK is seeking an experienced Key Account Manager to join our team in France. As a Key Account Manager, you will be responsible for managing all Key Accounts in the French territory, driving sales growth by introducing new products and tailor-made solutions to existing and new clients across the...
-
Key Account Manager
il y a 4 semaines
Lille, Hauts-de-France Vitalis Médical Temps pleinJob Description:As a Key Account Manager, you will be responsible for developing and maintaining strong relationships with our existing clients. This will involve identifying new business opportunities and providing exceptional customer service to drive growth and retention.Responsibilities: • Develop and execute sales strategies to increase revenue and...
-
Key Account Manager
il y a 3 semaines
Lille, Hauts-de-France MyDigitalSchool Temps pleinJob Description:We are seeking a skilled Key Account Manager to join our team at {company}. The successful candidate will be responsible for managing and growing key business relationships, identifying new opportunities, and developing strategic partnerships.Key Responsibilities:Manage and grow key business relationshipsIdentify new business...
-
Account Manager
il y a 3 semaines
Lille, France REN Recrutement Temps pleinNotre client :Notre client est une PME dynamique et innovante dans le secteur des tlcommunications implante Lille et dans les environs. Spcialise dans la fourniture de solutions tlcom sur mesure pour les entreprises cette socit se distingue par son approche personnalise et son expertise technique. Afin de soutenir sa croissance continue et de renforcer sa...
-
Account Manager, Hunter, Milan Area
Il y a 3 mois
Lille, France Flex IT Temps plein**Account Manager, office based (Milan area)** Flex IT est le leader Européen de l’informatique Circulaire et connaît une croissance agressive. Pour supporter cette croissance nous cherchons à augmenter notre capacité de vente interne en agrandissant notre équipe. Si vous recherchez une organisation dynamique et rapide ; si vous souhaitez un rôle à...
-
Key Account Manager France
Il y a 2 mois
Lille, France French Selection UK Ltd Temps pleinFRENCH SELECTION (FS) Key Account Manager France H/F Location: Lille, France Ref: 5445F2 A leading UK-based manufacturing company distributing a wide range of environmental and safety products to industries and the public sector throughout Europe. Main duties: You will be managing all Key Accounts in the French territory and will be responsible for the...
-
Global Account Strategist
il y a 2 semaines
Lille, Hauts-de-France Kuehne+Nagel Temps plein{"h2": "Senior Key Account Manager Automotive Global Account Program", "p": "Lille, Nord, France | Vertrieb & Account Management | Vollzeit | SGI2105333", "ul": [{"li": "As the primary Kuehne+Nagel representative, you will qualify account intelligence, translate this into actionable business targets, and ensure these are captured in an evolving customer...
-
Key Account Manager
Il y a 3 mois
Lille, France SAYCO Temps pleinEn tant que Key Account Manager, vous serez le référent principal pour un portefeuille de comptes clés sur la région lilloise. Votre rôle sera crucial pour garantir une relation de confiance, assurer la croissance des comptes, et identifier de nouvelles opportunités d’affaires. Vous serez également au cœur de la stratégie commerciale de notre...
-
Key Account Manager France
Il y a 2 mois
Lille, France French Selection UK Temps pleinFRENCH SELECTION (FS)Key Account Manager France H/FLocation: Lille, FranceSalary: please state your salary expectations in your applicationRef: 5445F2To apply using our preferred format, please visit French Selec
-
Key Account Manager France
Il y a 2 mois
Lille, Nord, France French Selection UK Temps pleinFRENCH SELECTION (FS)Key Account Manager France H/FLocation: Lille, FranceSalary: please state your salary expectations in your applicationRef: 5445F2To apply using our preferred format, please visit French Selec
-
Key Account Manager France
Il y a 2 mois
Lille, France French Selection UK Temps pleinFRENCH SELECTION (FS)Key Account Manager France H/FLocation: Lille, FranceSalary: please state your salary expectations in your applicationRef: 5445F2To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5445F2The company:A British manufacturing company distributing a wide range of...
-
Account Manager
Il y a 6 mois
Lille, France Unit4 Temps plein**Company Description** We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower teams and...
-
Key Account Manager
il y a 3 semaines
Lille, Hauts-de-France AP-HP Temps pleinWe are seeking a highly skilled Key Account Manager to join our team at {company}. In this role, you will be responsible for developing and maintaining strong relationships with our key clients, identifying new business opportunities, and driving sales growth.The ideal candidate will have excellent communication and negotiation skills, a strong understanding...
