![Octopus Energy Group](https://media.trabajo.org/img/noimg.jpg)
CRM Data Migration Lead
il y a 3 semaines
What we do: build an AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like.
You will be joining the client delivery team with Kraken working to support European clients through their technology transformation journeys, supporting long term migration projects. The Senior Client Delivery Lead has responsibility for senior client stakeholder management, internal project management and technical domain areas.
Managing the relationship with senior client stakeholders in the technology space.
There will be people management opportunities following probation
We are a flat and agile organisation and plan to remain this way.
You must be committed to the Kraken way of delivering tech based on simplicity, client happiness and efficiency while bringing senior stakeholders through a journey of change.
Strong agile delivery experience
Experience of product management and customer journeys
Solid understanding of technology and associated trends
Strong stakeholder management experience
Fluent English + another European language required (French, Spanish and German preferred)
In France, we were awarded the Happy at Work label, and ranked eighteenth out of a total of 1,675 structures in the category of companies where employees find the most meaning.
Employee profit-sharing, flex-office, excellent health insurance, soft mobility package, payment of part of the "pass navigo" (public transport pass) above the legal minimum, and even vacation days...we want your investment to be rewarded by benefits you really care about
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