L3 Data Network Consultant

Join HCLTech France Global Top Employer 2024

HCLTech is a global technology company, home to 225,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13 billion.

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HCLTech France: +500 HCLTechies. Offices: Paris, Lyon, Toulouse and Blagnac.

We are looking for a L3 Data Network Consultant to join our teams working on one of our renowned client's facility based in Buc , France.

This is a permanent and onsite position.

One should have the ability to design, implement, maintain, and support our growing network infrastructure. Ability to be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

Possess critical technical knowledge of how business applications function in the operating environment and how they have been configured and customized to meet specific business and company objectives. They will also participate as a technical resource in medium to large-scale projects. This position frequently collaborates with other technical and business applications’ personnel to acquire or provide technical direction.

Working knowledge of multiple computing platforms (including physical, virtual, and cloud.) This position works independently, and as part of the Linux Infrastructure Team, and subject to the broad direction of a technical manager.

Principal Duties and Responsibilities

• Configure and install various network devices and services (e.g., routers, switches, Wireless Controller, access points)
• Configure and administer F5 & DDI Infoblox related requests and Issues
• Participate in Major Incidents / Troubleshooting bridges to identify Root Cause
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Liaise with vendors and other IT personnel for problem resolution
• Good working knowledge of routing BGP, EIGRP, OSPF, MPLS
• Good Working knowledge of Switching, STP, RSTP, Port Security, DHCP
• Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others
• Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies
• Manage support cases to enable fast resolution that exceeds our customers’ expectations
• Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes
• Using the central document repository, to ensure knowledge sharing across the team and enable best practice
• Supporting and taking ownership of ad-hoc projects
• Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings

Job Specifications

• Bachelor’s degree, or equivalent relevant business experience
• Has 7+ years of related work experience
• Industry certification is a plus
• Possesses highly developed technical expertise in multiple key operating/networking system or subsystem areas
• Able to operate independently in developing and implementing the most complex technical solutions
• Where applicable, demonstrates experience supporting in-house developed business applications and working directly with application development teams
• Able to leverage scripting and other tools to automate routine tasks
• Through product research and personal experience, able to articulate strategy for appropriating various software and technologies to meet long range computing requirements
• Has good human relations skills; able to work productively in team setting
• Able to drive resolution of highly complex technical problems
• Able to effectively summarize and clearly communicate software/hardware problems involving multiple support team(s)
• Organized, able to follow through and complete projects with minimal supervision.
• Systematic, technically curious, self-motivated and able to work independently without direct supervision
• Must be comfortable in a fast paced, multiple priority environment
• Able to prioritize and divide time between multiple projects
• Has excellent written and verbal communications skills; able to communicate effectively with systems associates at all levels
• Able to communicate with multiple levels of organizational leadership and deliver impactful presentations
• Able to collaborate with other IT groups for requirements on the topic of expertise

Interested in a new challenge? Willing to join a multinational company with a world of possibilities? Then you should apply

Please submit your CV in English. For further information please contact gisela.bonnaud@hcltech.com

Why Join Us?

At HCLTech, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career.

You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career. HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.

We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities. Our people take pride in their enthusiasm and commitment to go beyond. And we celebrate this collective pride. Below are few of the benefits and perks:

• Excellent benefits.
• Global careers and mobility
• A flexible working environment with work-life balance.
• Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few.