Service Team Mitarbeiter

il y a 1 mois


Allemagne, France PROSOZ Herten GmbH Temps plein

We support local authorities throughout Germany on their journey into the digital future.
As a full-service provider, we deliver solutions from a single source - from software to consulting.
To drive forward the digital transformation in municipal administration, we are looking for you as a Employee (m/f/d) technical support / application support
Join our full-time team in the Social Security business unit in Herten in the heart of the Ruhr region - and get ahead with the market leader for municipal IT solutions
You support the DevOps engineers in our operations team with problems in the use of our latest software at the interface to technical support
You process tickets with the aim of identifying and eliminating situations that prevent operations at an early stage
You are in close coordination with the technical 2nd level support and ensure smooth communication
You classify incoming customer concerns and, where possible, provide immediate independent solutions and/or create meaningful documentation
You prepare more complex issues in independent analysis and in cooperation with the team until they are ready for a solution
You actively contribute to the continuous improvement of support processes in terms of effectiveness and efficiency (e.g. by maintaining and expanding the internal knowledge database (Confluence))
You contribute to tests and user documentation
You support regular, well-documented tasks in the build and release process
You have completed vocational training, ideally in an IT or administrative environment, e.g. as an IT specialist in system integration, information technology assistant or a comparable qualification
You love finding solutions to technical problems for your customers and communicating them to them in a clear and approachable way - by phone and in writing in fluent German
Ideally, you have some experience with DMS systems and/or in technical support
You share your know-how in the team just as committed and naturally as you absorb new knowledge from your colleagues and other specialists
Flexible working hours and models that fully support your work-life balance
Permanent employment contract and at least 30 days vacation
Your personal contact is Gina from our recruiting team:


  • Service Team Mitarbeiter

    il y a 2 semaines


    Allemagne, France PROSOZ Herten GmbH Temps plein

    We support local authorities throughout Germany on their journey into the digital future. As a full-service provider, we deliver solutions from a single source - from software to consulting. To drive forward the digital transformation in municipal administration, we are looking for you as a Employee (m/f/d) technical support / application support ...

  • Team Support

    il y a 3 jours


    Allemagne, France NetCologne IT Services GmbH Temps plein

    Head (m/f/d) Competence Team Network Permanent position, full-time - Cologne Your tasks Leading the team of approx. You act as a coach in your team and support your employees (m/f/d) in their development The planning, implementation and monitoring of network projects You are responsible for the expansion of your team as well as personnel...

  • Team Support

    il y a 3 jours


    Allemagne, France NetCologne IT Services GmbH Temps plein

    Head (m/f/d) Competence Team Network Permanent position, full-time - Cologne Your tasks Leading the team of approx. You act as a coach in your team and support your employees (m/f/d) in their development The planning, implementation and monitoring of network projects You are responsible for the expansion of your team as well as personnel...

  • German Team Manager

    il y a 2 semaines


    Allemagne, France NEW YORKER Information Services International GmbH Temps plein

    TEAM LEAD* ERP-OPERATIONS DO WHAT YOU LOVE - as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated teams with diverse personalities that is looking for more real personalities. Whether you already have...

  • German Team Manager

    il y a 2 semaines


    Allemagne, France NEW YORKER Information Services International GmbH Temps plein

    TEAM LEAD* ERP-OPERATIONS DO WHAT YOU LOVE - as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated teams with diverse personalities that is looking for more real personalities. Whether you already have...


  • Allemagne, France NetCologne IT Services GmbH Temps plein

    Head (m/f/d) Competence Team Network Permanent position, full-time - Cologne Your tasks Leading the team of approx. 18 network technicians (m/f/d) You act as a coach in your team and support your employees (m/f/d) in their development You will be responsible for the operation of our customers' network infrastructures The planning,...


  • Allemagne, France NetCologne IT Services GmbH Temps plein

    Head (m/f/d) Competence Team Network Permanent position, full-time - Cologne Your tasks Leading the team of approx. 18 network technicians (m/f/d) You act as a coach in your team and support your employees (m/f/d) in their development You will be responsible for the operation of our customers' network infrastructures The planning,...

  • Customer Service Mitarbeiter

    il y a 2 semaines


    Allemagne, France ERBE Elektromedizin GmbH Temps plein

    Through our forward-looking corporate management, we drive medical progress and live by values such as trust, respect and openness. 1st Level Supporter IT (m/f/d) You support our national and international IT users with regard to the optimal use of IT clients (end devices) You are the contact person and problem solver for our employees on site and...

  • Customer Service Mitarbeiter

    il y a 3 semaines


    Allemagne, France ERBE Elektromedizin GmbH Temps plein

    Through our forward-looking corporate management, we drive medical progress and live by values such as trust, respect and openness. 1st Level Supporter IT (m/f/d) You support our national and international IT users with regard to the optimal use of IT clients (end devices) You are the contact person and problem solver for our employees on site and...

  • Customer service employee

    il y a 2 semaines


    Allemagne, France Hottgenroth Software AG Temps plein

    Full-time We are looking for for our innovative, future-oriented team: Employees for software support energy/TGA (m/f/d) A wide range of tools and communication channels (telephone, e-mail/ticket system, etc.) Involvement in current topics and ideas at the software development level to continuously optimize our software A helpful team...

  • Customer service employee

    il y a 3 semaines


    Allemagne, France Hottgenroth Software AG Temps plein

    Full-time We are looking for for our innovative, future-oriented team: Employees for software support energy/TGA (m/f/d) A wide range of tools and communication channels (telephone, e-mail/ticket system, etc.) Involvement in current topics and ideas at the software development level to continuously optimize our software A helpful team...

  • IT SYSTEM ENGINEER

    il y a 2 semaines


    Allemagne, France New Yorker Temps plein

    IT SYSTEM ENGINEER* PLATFORM SERVICES DO WHAT YOU LOVE - as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated teams with diverse personalities that is looking for more real personalities. Whether you...

  • IT SYSTEM ENGINEER

    il y a 24 heures


    Allemagne, France New Yorker Temps plein

    IT SYSTEM ENGINEER* PLATFORM SERVICES DO WHAT YOU LOVE - as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated teams with diverse personalities that is looking for more real personalities. Whether you...

  • IT SYSTEM ENGINEER

    il y a 18 heures


    Allemagne, France New Yorker Temps plein

    IT SYSTEM ENGINEER* PLATFORM SERVICES DO WHAT YOU LOVE - as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated teams with diverse personalities that is looking for more real personalities. Whether you...

  • IT SYSTEM ENGINEER

    Il y a 2 mois


    Allemagne, France New Yorker Temps plein

    IT SYSTEM ENGINEER* PLATFORM SERVICES DO WHAT YOU LOVE - as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated teams with diverse personalities that is looking for more real personalities. Whether you...


  • Allemagne, France UKSH Gesellschaft für IT Services mbH Temps plein

    IT Application Manager (m/f/d) Patient and Referrer Portal UKSH Gesellschaft für IT Services mbH, based in Lübeck, provides all IT services for the University Medical Center Schleswig-Holstein (UKSH) and thus supports cutting-edge medicine and research at Schleswig-Holstein's largest employer. Our service portfolio includes support for administrative...

  • IT Service Manager Specialist

    il y a 2 semaines


    Allemagne, France Tegel Projekt GmbH Temps plein

    Be part of it! IT Service Manager | IT Specialist (m/f/d) Employment: Full-time (39-hour week) - permanent | Location: Further training programs for personal and professional development Free fruit and vegetable boxes and free drinks Regular company events and a wide range of sports activities (summer party, Christmas party, team events, table...

  • Technical support employee

    il y a 2 semaines


    Allemagne, France Mittwald CM Service GmbH & Co. KG Temps plein

    Technical support employee - focus on CMS and store systems (m/f/d) in customer service mittwald is 180 creative minds living their dream of Silicon Valley in tranquil Espelkamp. We live the web. We breathe code. And: We love agencies & freelancers. As a web host from the heart of Germany, we offer web professionals the platform on which they can take...

  • Service Administrator

    il y a 2 semaines


    Allemagne, France Bundesanstalt für Materialforschung und -prüfung Temps plein

    We are looking to strengthen our team in the "Information Technology" department in Berlin-Steglitz at the earliest possible date for a Administrator Network and Monitoring Services (m/f/d) Permanent employment contract Full-time/part-time suitable The Federal Institute for Materials Research and Testing (BAM) is a scientific and technical...

  • Service Administrator

    il y a 1 mois


    Allemagne, France Bundesanstalt für Materialforschung und -prüfung Temps plein

    We are looking to strengthen our team in the "Information Technology" department in Berlin-Steglitz at the earliest possible date for a Administrator Network and Monitoring Services (m/f/d) Permanent employment contract Full-time/part-time suitable The Federal Institute for Materials Research and Testing (BAM) is a scientific and technical...