Business Operations Lead

il y a 4 semaines

Paris, France Joko Temps plein

️Who we areAt Joko, we leverage technology to help our users shop smarter: we help people preserve their purchasing power, buy more responsibly, and save time — all at once. Our ambition is to have a positive impact on the everyday life of hundreds of millions of consumers around the world. To achieve that, we have built an app as well as a smart browser that provides users with:online and in-store cashbackautomatically applied coupon codesinterest-free ‘buy now pay later’ on any shopping websiteinformation on their purchases’ carbon emissionsand much moreJoko was created in 2018 by Xavier, Alexandre, and Nicolas and the team has reached great milestones already:3m+ users3000+ merchant partners12m+ raised from leading European investors50 team members21b transactions processed to dateJoko was also awarded the B-Corp certification for their actions in favor of employees, their positive impact on the community (Pro-Bono days, Duo Day…), and their commitment to protecting our environment. Our perksWe believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to: Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space. Work from anywhere: Do you want to travel to South America for a month and work from there? For up to 3 months a year, you can work from most countries in the world.On top of that, we offer many perks such as: a budget for remote work equipment a Swile card for your meals‍️ a premium Alan Blue health insurance a budget for training to keep learning new things frequent team events and the Joko house every quarterMore about it hereThis position is remote-friendly.️ Our BizOps teamThe Business Operations team is at the core of Joko’s success: it builds the technology enabling an optimized way of operating.Composed of both Software Engineers and Project/Product Managers, we support all teams in strengthening and automating their processes.We analyze inefficiencies and lack of sophistication in the organization and decide on the right technical solution to help improve it. Saas benchmarking and implementation, no/low code hacks or full-fledged software development, we take full advantage of the world latest technologies to build a lean and optimized company. What you will doAs Business Operations Lead, you will report to Quentin, our COO, in charge of the Operations department. Your main mission will be to shape the future of how Joko operates, working toward high automation levels, seamless team collaboration, and robust internal tooling.You will:Manage and develop a team of rockstars, composed of both Product/Project manager and Software Engineers;Actively participate in building the future of our BizOps team by attracting and hiring new talents;Oversea all our BizOps ceremonies from quarterly OKRs to bi-weekly sprints;Guide our Software Engineers to craft and implement a visionary roadmap for developing our internal tooling stack;Mentor Product/Project Managers through ambitious projects involving SaaS implementation or the transformation of processes;As one of our key team leads, participate in building our Joko culture and serve as the primary POC for BizOps within the company. Who we're looking forExperience: You have at least 5y of experience, with at least an experience in Product, Operations, or Software Engineering. You have already managed a team in your previous experiences.Product mindset: You are comfortable in a technical environment and like technology. You are always curious to understand how things work and how to build the best solutions to solve complex problems. You know that exploring a problem is often the hardest part of product development, and are wary of jumping too fast to the solution. You believe in sprint organization and efficient internal organization.Management: you already had a successful experience as a manager. You can deal with a large reporting line and lead a team of diverse talented profiles. You are demanding. You strive to help your team members grow and act as a real coach for them.Autonomy: You are fully autonomous and able to manage complex projects from A to Z.Stakeholder management and communication: You have strong written and verbal communication skills, and you can explain something complex with simple words. You’re not afraid to expose and defend your decisions with demanding stakeholders.Mindset: You have an entrepreneurial mindset, you like challenges, you like getting hands-on and you want to know more about how a tech start-up company works.Attention to details: You know that the devil is in the details, and you have a talent for spotting flaws where there are.Languages: You are fluent in written and spoken English, as we are expanding internationally. Mastering French is not required. Our Hiring Process15-min call with the Hiring Manager45-min personality interview with two team membersA case study followed by a 45-min debrief / (for Tech) Live tests with team members45-min Founders interviewReference callsYou might also be invited to meet other team members at the office for a coffee or a drinkLocationParis Office, RemoteTypeFull timeDepartmentOperationsBusiness Ops

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