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CRM Application Manager (m/f/d)
CRM Application Manager (m/f/d) Microsoft Dynamics 365
Permanent position, full-time - Germany-wide
SENEC is one of the leading providers of innovative storage and energy solutions for private households and businesses. The internationally active company with headquarters in Leipzig and branches in Cologne and Bari has been on the market since 2009 and, as a wholly owned subsidiary of EnBW, is one of the pioneers in the storage industry. Together, we are creating a world in which everyone can generate, use and share their own renewable energy. To achieve this, we are looking for people who don't want to manage, but rather create, lead, change and break new ground together. Is sustainability just as important to you as it is to us and do you want to revolutionize the future of energy supply with passion and commitment? Then we would be delighted if you would like to support us as CRM Application Manager (m/f/d) Microsoft Dynamics 365.
You will be responsible for the continuous maintenance, monitoring and optimization of our CRM applications for the Marketing, Sales & Service departments. As an Application Manager (m/f/d) you can get started with us
Ensure stable and high-performance application operation for users in the Marketing, Sales, Service and Product departments
Further develop processes together with the specialist departments, e.g. by customizing and configuring the application and creating and supporting interfaces
Help shape a user-centered, internal knowledge transfer: create documentation, FAQs and training courses
Work cross-functionally with developers, service providers, 1st level support, marketing, sales, service, data protection, master data management and much more and coordinate them
Ensure high implementation quality through standardized and documented test procedures
Successfully completed studies in (business) informatics, comparable training or similar qualification with extensive practical experience
Several years of professional experience with very good knowledge of the structure of the MS Dynamics 365 modules Sales, Marketing and Service
Broad experience in lean digitization of standard business processes and customizing
Very good handling of Microsoft Office, especially Excel
Experience in project, change and release management
Fluency in written and spoken German and English
Become part of our dynamic, innovative and creative team with attractive benefits. Permanent employment contract with 30 days' vacation
One-off home office allowance of 700 euros for all persons with a mobile employment contract
Free language learning courses with Babbel
Individual team events
Drinks, fruit and food allowance at the locations
Authentic, motivated and enthusiastic team with a positive mindset
HOW TO JOIN OUR TEAM:
Please send your application to Jana (HR Manager Recruiting).
For better planning, please let us know your earliest possible start date or your notice period and your salary expectations.
We offer our customers maximum independence from external electricity suppliers with a complete range for self-supply with solar power.
Home power storage system recently received the "German Excellence Award 2020" from the German Institute for Service Quality. Cloud and SENEC.Cloud To Go, our energy storage systems are among the most innovative and economical solutions on the market. Is sustainability as important to you as it is to us?
