SAP BASIS Consultant- French speaker
il y a 2 semaines
Job Spec:
- 100% remote
- Contract Role
- French and English is a must.
- Important international Client
Key tasks comprise the following:
· Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
· Initiates digital service kick off for customers
· Ensures periodic service reviews to track the service quality across a range of customers
· Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
· Orchestrates the overall service/project delivery according to planned scope, budget, and milestones · Supports in de-escalations of critical customer situations
· Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
· Executes technical feasibility studies / solution reviews (if applicable) · Contributes to customer release and maintenance activities
Role Requirements:
· Engineering graduate with minimum 4+ years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
· Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
· Strong knowledge of IT Service Management, SAP Basis and SAP Application
· Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
· Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
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SAP BASIS Consultant- French speaker
il y a 2 semaines
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SAP BASIS Consultant- French speaker
il y a 2 semaines
France, FR IFIT Solutions Temps pleinJob Spec:100% remoteContract RoleFrench and English is a must.Important international ClientKey tasks comprise the following:· Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services· Initiates digital service kick off for customers· Ensures periodic service reviews to track the service quality across a range of...
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