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Travel Expert Patagonie

Il y a 3 mois


Lyon, Auvergne-Rhône-Alpes, France ALTAÏ TRAVEL Temps plein
**Altaï Travel **est la communauté des voyageurs, experts locaux et populations qui promeut un tourisme positif et responsable. Aux quatre coins du monde, nos 30 agences réceptives sont spécialistes du voyage outdoor sur-mesure. Altaï Travel est une marque du Groupe Altaï, réseau d'agences locales et de tours opérateurs spécialisés dans le voyage nature et aventure. Nous sommes implantés en France et dans une trentaine de pays, à partir desquels nos experts locaux créent et organisent des voyages actifs pour les individuels et les groupes depuis plus de 40 ans.

Notre but ? Amener nos voyageurs à sortir de leur quotidien pour vivre une expérience mémorable, à la découverte de lieux naturels remarquables.

Notre **Raison d'Etre**: _"Voyager à la rencontre de la nature et des Hommes pour rendre le monde meilleur"._

**Nos valeurs, Passion, Esprit d'équipe, Sincérité et Responsabilité**, reflètent ce que nous sommes au plus profond de nous-mêmes et nous animent au quotidien dans nos relations avec nos collègues, nos voyageurs et nos partenaires.

En nous rejoignant, vous intégrerez une belle équipe soudée, enthousiaste et dynamique, tous passionnés de voyages et d'outdoor. Dans le bureau, vous profitez d'une ambiance agréable où vous trouverez souvent quelque chose à grignoter, rapporté par l'un de nos collègues de retour de mission.

Nos opportunités d'emplois s'adressent à tous. Rejoindre Altaï et ses marques, c'est rejoindre une entreprise et une équipe responsables et inclusives.

Plus qu'un long discours, cette vidéo vous donnera un aperçu de notre univers.

**Description du poste**:
Nous recherchons un(e) conseiller(e) vendeur(se) Expert(e) local(e) (H/F) spécialiste de la Patagonie, basé(e) à Lyon. Rattaché(e) au responsable commercial, le conseiller(e) vendeur(se) Expert(e) local(e) étudie, conçoit et construit des voyages à forfait pour des individuels ou des groupes. Il commercialise les voyages Patogonie, prioritairement à la carte.
Vos principales missions:

- Accueil et renseignement auprès de notre clientèle (support téléphonique, internet).
- Création et vente de voyages sur mesure. Vous aurez la responsabilité de la rédaction, de la cotation, de la vente, de la réservation et du suivi de A à Z de tous vos dossiers sur de multiples destinations.
- Gestion administrative de vos dossiers (Préparation des vouchers et carnets de voyage, réception et gestion des factures fournisseurs )
- Vous êtes garant de la qualité et du bon service commercial

**Profil recherché**:

- Issu(e) d'une formation de minimum BAC 2, vous justifiez d'une expérience réussie d'au moins 2 ans dans le tourisme
- Vous êtes passionné(e) par la destination Patagonie et en avez une très bonne «connaissance terrain» car vous y avez vécu et/ou y avez voyagé.
- Vous possédez une première expérience dans la vente en direct, vous avez le sens du contact et de la satisfaction client
- Vous maîtrisez le français et l'espagnol
- Vous êtes à l'aise avec les outils informatiques
- Vous êtes capable d'assurer le suivi administratif de vos dossiers
- Une attention particulière sera accordée au partage des valeurs du groupe, qui sont considérées comme un prérequis dans votre réussite à intégrer notre collectif.

**Qualités recherchées**:
Rigueur, sens de la négociation, autonomie, excellent relationnel, esprit d'équipe et capacité à travailler dans la bonne humeur dans un environnement international et ensoleillé mais parfois stressant, goût du challenge.