Chief of Staff

Position:
Chief of Staff

Based in:
Bagneux (France)

Position Summary

Reporting directly to the Chief Transformation Officer with a dotted line to the CEO, The Chief of Staff is responsible for enhancing the effectiveness and productivity of Quadient CEO's office by providing strategic, facilitative and operational support.

He/she will partner closely with the CEO daily on strategic initiatives and manage the execution of projects and tasks across all facets of business strategy and operations, including day‐to‐day management, stakeholder engagement, strategic initiatives, board engagement and oversight of deadlines.

This position requires a strategic mindset, excellent communication and project management skills with a strong bias towards proactive delivery.

This senior-leadership level role will drive a strong, cross-departmental culture of accountability, help shape and manage the agenda of Quadient's C-suite leadership meetings, and lead thinking on the systems and checkpoints required to maintain and track strong performance throughout our organization.

What you'll do:

• Support the CEO to achieve company and businessunitspecific operating goals, working with the executive team to understand potential gaps, define plan to address them, and ensure success
• Work directly with the CEO and other executive leadership to define and manage key company

- wide priorities, including but not limited to strategic planning, financial processes and operational reviews

• Prepare and manage the meetings of the Company's Executive Committee, Investment Committee and Board of Directors. Follow up as needed to ensure timely decisionmaking and implementation of initiatives.
• Develop, structure and constantly improve the company's governance and internal processes ensuring the right topics are surfaced, at the right times, facilitating effective discussion and documenting / managing followup on action items
• Support the communications from the Chief Executive Officer, internally and externally
• Perform complex adhoc analyses and presenting recommendations to the CEO, CTO and/or wider management.
• Periodically lead oneoff projects on key strategic topics as they emerge

Knowledge, Skills & Experience

• English and French Fluent is mandatory
• BA/BS or Engineering/Math degree or equivalent experience required; MBA strongly preferred
• 310 years of relevant experience, preferably in Operations, M&A and/or with top tier consulting firm with finance focus
• Must have strong reasoning and analytical thinking
• Demonstrated experience establishing and improving processes related to operations
• Demonstrated excellence guiding highperforming executives / teams of executives in working together to achieve company and/or business unit goals
• Excellent written and verbal communication skills; previous experience with board & executive communications is a plus
• Excellent project management skills
• Strong influencing skills as well as ability to communicate directly to drive accountability where required
• Agility to multitask and prioritize in a rapidly changing environment in the face of many competing priorities
• Significant entrepreneurial drive and willingness to roll up sleeves to directly solve challenging problems where required
• Strong team spirit
• Organized and meticulous.
• Enthusiasm for the Company's culture and mission
• Resourceful and able to quickly understand the challenges and objectives of a mission
• Energetic, enthusiastic, and caring personality
• Strong Excel skills

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.

About Quadient

Quadient is one of the global leaders in digital and physical communication. Present in 29 countries, it generated €1.

1 billion in turnover in 2021 thanks to three businesses:

• Intelligent Communication Automation software
• Mail Related Solutions
• Automatic Parcel Lockers (Parcel Locker Solutions)

We exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims to accounts receivables, invoices, and inbound packages.

Every day - we help companies manage over 788 million connections with their customers.

Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world's most meaningful customer experiences.

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