Scientific Support Specialist
il y a 7 jours
Working alongside the product, marketing, and sales team, you'll act as the scientific point of contact for any customer queries.
Grow with us - Your Responsibilities
- Identify customer needs and recommend the appropriate products and solutions.
- Make use of your scientific and technical problemsolving skills to improve our customers' experimental and research results.
- Assist in the ongoing technical education of the broader Polyplus organization, our distributors and enduser customers.
- Work collaboratively across the business to act as a scientific resource with the Marketing and sales teams to ensure high customer satisfaction.
- Keep our customer relationship management database up to date.
- Remain up to date on new products, emerging technologies, and novel research areas.
What will convince us
-
PhD in Life Sciences or equivalent:
Fluent in English (written and spoken):- Extensive knowledge of mammalian cell culture.
- Scientific problemsolving ability.
- Experience in a customer service/facing role preferred.
- Must be organized, rigorous and proactive, able to work under mínimal supervision and in a team setting.
- Ability to interact effectively with customers and internal teams.
- Communication and interpersonal skills.
What we offer
As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:
- Personal and
Professional Development:
mentoring, leadership programs, LinkedIn Learning, internal seminar offerings
- Worklife Balance: Remote options, flexible work schedules
- Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining
- Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics such as coaching, agile working and business women network
- Health & Well-Being: Wide section of health and wellbeing support such as healthcare plans and health assessment services
Ready to join Sartorius?:
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
Careers Website:
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FAQ & Contact:
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Equal Opportunity Employer
At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.
We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.
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