Customer Success Manager
il y a 1 semaine
Customer Success Manager - EV (W/M) page is loaded Customer Success Manager - EV (W/M) Hae locations France - Issy les Moulineaux time type Kokopäiväinen posted on Julkaistu eilen job requisition id JR010995 Ota askel eteenpäin ja anna Edenredin yllättää sinut.
Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä.
Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia.
Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.
Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta.
Edenred is a leading fintech in the Fleet & Mobility space in the world , with a strong position in Europe and a clear market leader position in Latam , becoming over the years the #3 global player.
Edenred offers fuel, EV-charging, toll, parking, maintenance and other mobility payment solutions to companies and employees across the world. These solutions are card-based and increasingly digital through mobile app or in-car payment.In Europe, the transition to e-mobility is accelerating and professional fleets across the continent are undergoing a radical change with the introduction of EV charging.
Edenred wants to lead the change, and help companies to decarbonize mobility.To this purpose a dedicated organization has been created to develop a new end-to-end product for e-mobility with a worldwide scope and Europe as a priority market.
YOUR MISSIONS
We are looking for a EV Customer Success Manager for our new e-mobility Business Unit .
Our future EV product has the ambition to deliver a best-in-class, digital first and easy-to-use solution for companies shifting their fleet to EV .
As EV Customer Success Manager you will make the transition to e-mobility of our fleet customers a success by delivering the best charging solution on the market- Project scoping & follow-up
Assist the sales team and sales expert in collecting requirements and preparing e-mobility implementation project Work with implementation partners on planning & quotation 2.
Customer Project managementManage a portfolio of customer projects, with particular attention on timelines, budget & deliverables and its quality Report on project through relevant KPI (planning, budget & quality) Conduct regular meeting & followup with the customer Escalate in case of difficulties Make all the necessary settings on our products to ensure customers use Ensure customer sign-off on implementation 3.
User adoptionEnsure good user adoption at the customer both from fleet manager & drivers Assist the customer in internal communication tasks to facilitate adoption by driver community.
Liaise with product team to report feedback on implementation topics and prospective improvements to the product 4. Up-sellIdentify opportunities to sell additional products from EV business line or fleet products 5. Transition to operations
In the startup phase monitor customer operations With development of operations organization ensure a smooth transition to operations team, accounting for possible specifics for each customer implementation The role will be based in the Paris area (Issy-Les-Moulineaux) , and will report to the Head of s ales & p artnership e-Mobility .
The role could include some traveling across France .The e-mobility business unit is a real entrepreneurial project where you will feel the startup vibe within a strong and dynamic business line.
YOUR PROFILE
You could be our next teammate if:
You have minimum 5 years in experience in customer-facing project management and implementation of SaaS solutions You already have a first experience in e-mobility or at least in the mobility sector You are looking for an entrepreneurial challenge, starting from scratch and growing the activity with the business You are comfortable traveling cross-country if needed A str o ng customer-centric mindset and t he ability to understand customer needs across different segments You have strong written and oral communication skills and are able to convey user problems, business opportunities, team roadmaps, on-going updates, and project results clearly to a variety of audiences You are comfortable working in an international environments and in cross-functional organizations You are detail oriented, and capable of managing several projects in parallel You have fluency in English Hae nyt - Vibe with Us About Us The Edenred State of mind - Olemme erityinen yritys.
#J-18808-Ljbffr-
Customer Success Manage
Il y a 2 mois
Paris, Île-de-France Trustpair Temps pleinAbout the role:Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients.As a...
-
Customer Success Manage
il y a 7 jours
Paris, Île-de-France Trustpair Temps pleinAbout the role:Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients.As a...
-
Customer Success Manage
il y a 3 semaines
Paris, Île-de-France Trustpair Temps pleinAbout the role:Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients.As a...
-
Customer Success Manager
il y a 7 jours
Paris, Île-de-France New Step Temps pleinNous recherchons pour notre client un Customer Success Manager H/F:**Vos missions**:- Accompagner nos nouveaux clients et les aider à maîtriser la plateforme- S'assurer de la satisfaction des clients et du succès des programmes- Mettre en oeuvre toutes les actions visant à améliorer la performance du programme**Profil recherché**:- Vous disposez de 3...
-
Customer Success Manager
il y a 18 heures
Paris, Île-de-France Braze Temps pleinWHAT YOU'LL DOOwn client renewals, retention and net retention targets for your customersBe your customers' main point of contact and trusted advisor at BrazePartner with Account Executives to provide an excellent customer experience and to ensure commercial alignmentDrive feature adoption by building a shared Success Plan with your customers, providing...
-
Customer Success Manager
il y a 1 mois
Paris, Île-de-France AmazingContent Temps pleinEn tant que Customer Success Manager, tu accompagnes les équipes de communication et leurs dirigeants dans la maîtrise de l'application AmazingContent pour qu'ils deviennent des Leaders Connectés sur les réseaux sociaux.Grâce à l'écoute active des clients sur le terrain et un esprit analytique résolument orienté problem-solving, tu auras la...
-
Customer Success Manager
il y a 3 semaines
Paris, Île-de-France AmazingContent Temps pleinEn tant que Customer Success Manager, tu accompagnes les équipes de communication et leurs dirigeants dans la maîtrise de l'application AmazingContent pour qu'ils deviennent des Leaders Connectés sur les réseaux sociaux.Grâce à l'écoute active des clients sur le terrain et un esprit analytique résolument orienté problem-solving, tu auras la...
-
Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Edenred Finland Oy Temps pleinCustomer Success Manager - EV (W/M) page is loaded Customer Success Manager - EV (W/M) Hae locations France - Issy les Moulineaux time type Kokopäiväinen posted on Julkaistu eilen job requisition id JR010995 Ota askel eteenpäin ja anna Edenredin yllättää sinut.Edenred offers fuel, EV-charging, toll, parking, maintenance and other mobility payment...
-
Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Board Temps pleinDo you enjoy finding solutions aimed at improving customers' life? Are you detail-oriented yet able to communicate at a high level? Do you have the personality, the systematic approach, and the know-how to align internal, external and partner organizations through the customer journey? If so, keep reading. We are currently looking for a resourceful ...
-
Senior Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Corcentric Temps pleinCorcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Senior Customer Success Manager (CSM) to serve as the trusted advisor to our customers. The right candidate will ensure ongoing success with our platform-based solutions, maximize our customers' return on investment, and facilitate strong customer retention and growth...
-
Customer Success Manager
il y a 7 jours
Paris, Île-de-France OpenAI Temps pleinAbout the team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We see every interaction is an opportunity to...
-
Senior Customer Success Manager
il y a 7 jours
Paris, Île-de-France Own Company Temps pleinOwn is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world's largest SaaS ecosystems...
-
Customer Success Manager
il y a 7 jours
Paris, Île-de-France Kameleoon Temps pleinChez Kameleoon, nous proposons à nos clients une plateforme de personnalisation qui mesure l'intention d'achat des visiteurs sur le web en temps réel, pour adapter leurs interfaces digitales à la singularité de chaque visiteur, booster leurs conversions et améliorer les modèles d'affaires.Kameleoon, c'est une équipe de +180 personnes présentes...
-
Customer Success Manager
il y a 7 jours
Paris, Île-de-France Adsearch Temps plein**En bref : Paris intra-muros** **- CDI - Création de poste - start-up en pleine croissance - Customer Success Manager (H/F)**Adsearch est une société de conseil en recrutement spécialisé. Aujourdhui, ce sont plus dune centaine de consultants répartis dans 12 Divisions expertes et 11 Bureaux dans les plus grandes villes françaises qui accompagnent...
-
Sr. Manager Customer Success Emea
il y a 7 jours
Paris, Île-de-France CyberArk Temps pleinDate: Feb 2, 2023- Location: France, Paris- Job Category:Department: Customer SuccessAbout CyberArk:Reporting to the Director, Customer Success, you will contribute to the development and implementation of CyberArks Customer Success strategy, with particular emphasis on building and developing the team consisting of Customer Success Managers. This is a...
-
Customer Success Manager
il y a 7 jours
Paris 13 Gobelins, Île-de-France Pocketcamp Temps plein**Customer Success Manager** **Durée** : de 1 à 2 anContrat : Stage/AlternanceÀ partir de : Le plus tôt possibleLieu : WeWork, avenue de France**Qui sommes nous ?**Nous sommes **PocketCamp**, une entreprise qui a pour ambition de **révolutionner les vacances** en proposant des solutions innovantes pour les établissements touristiques et les...
-
Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Trustpair Temps pleinAbout the role :Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an interesting range of clients with a special focus on our brand new Italian market, as well as other international...
-
Customer Success Manager
il y a 7 jours
Paris, Île-de-France Folk Temps pleinWe're building folk to help people achieve their goals through lasting, valuable relationships.folk is the all-in-one CRM.Centralize all the relationships that matter for your organization and customize it to the adapted workflow: from Sales CRM, recruiting pipeline, deal flow management, prospection management, and more.Here's our landing page if you want...
-
Customer Success Manager
il y a 7 jours
Paris 02 Bourse, Île-de-France STUDYCALL Temps pleinEn qualité de Customer Success Manager, tu seras à la tête d'une équipe solide d'une dizaine de personnes travaillant à distance. Tu seras garant de la bonne organisation et l'atteinte des objectifs de ventes de tes téléopérateurs.Tu seras chargé de piloter le projet, de garantir le respect des procédures, de conseiller et de motiver les membres de...
-
Customer Success Manager
il y a 7 jours
Paris, Île-de-France Weavy Consulting Temps pleinNotre client est une start up française dans le secteur du Saas.Pour renforcer leurs équipes, nous recherchons un Customer Success Manager, qui participera à toutes les phases du processus de vente.Missions en avant-vente:- Analyse des besoins des prospects afin d'effectuer des démos de produits personnalisés- Travail en collaboration avec les équipes...
