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Service Delivery Manager

Il y a 3 mois


Paris Louvre, Île-de-France TALENTS IT Temps plein
Directement rattaché au SOC Manager, vous aurez pour principales missions : - Respecter les engagements de qualité de service requis auprès des clients
- Manager, en collaboration avec le chef de projet, la livraison des services contractualisés
- S'assurer du traitement des tickets dans les délais - Participer aux réunions pour assurer l'interfaçage nécessaire entre les équipes internes et celles du client
- Suivre et développer votre portefeuille client