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Sales Support Representative H/F

Il y a 3 mois


Lyon, Auvergne-Rhône-Alpes, France Lenovo France Temps plein

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77, 000 people around the world, and serving millions of customers every day in 180 markets.

Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub.


Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society.

By designing, engineering and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world.

Join us in defining our world of tomorrow and creating smarter technology for all


At Lenovo, we manufacture one of the world's widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/office solutions, software and services.

Lenovo's data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society.


Who You'll Work With :


The Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts.

The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will BE detail oriented with strong communication skills, able to work independently and driven for results.

Due to cooperation with various cultures, we are looking for an open-minded, proactive person who is willing to take ownership and contribute to profit of the company.


The primary objective of the SSR is to enhance customer satisfaction by reducing escalations and enhancing the Lenovo customer experience through the timely and precise delivery of solutions.

The SSR plays a crucial role in supporting PC Sales Specialists and Client Managers responsible for customer relationships.

This support involves handling back-office responsibilities such as opportunity to contract management, generating system configurations from our product range, and offering proactive follow-up and information on comprehensive account support.

Regular communication and coordination with Sales Representatives are integral components of the SSR's responsibilities.

Job Responsibilities :

What We Will Offer You :

Requirements :


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.