Product Owner IT
Il y a 2 mois
JOB ENVIRONMENT
With over 102 million customers in 56 countries, AXA's strong global franchises and three lines
of expertise - Property & Casualty, Life & Savings and Asset Management - provide a distinctive
business portfolio. As a company whose business is to protect people, we have a responsibility
to leverage our skills, resources and risk expertise to build a stronger and safer society. To
achieve our mission, we are committed to redefining the standards of our business so that we
truly differentiate ourselves and earn the trust of our key stakeholders.
As an integral part of AXA, at AXA Group Operations (AXA GO) we create innovative technology
and data solutions to help AXA fulfil its ambition of being a customer-focused, tech-led
company. AXA GO is a young and dynamic division launched in 2019 and comprises 8,000
employees across 17 countries all around the globe from Paris, France to Pune, India. We are
the ones providing advice, steering technological choices and giving AXA access to innovations
that will support its transformation into a customer-centric tech-led company. For this, we
work in close partnership with all AXA entities.
PRESENTATION OF THE CONTEXT / TEAM
Identity & Access Management Center of Excellence (IAM CoE) is part of Identity Global
Products Line within Group CIO in AXA Group Operations.
AXA GROUP OPERATIONS
Internal
IAM CoE is mandated to design, implement, deploy and operate globally shared products in
IAM space for:
- Employees working for AXA (I AM-Employee)
- Users working for AXA business (I AM-Business)
- Customer users of AXA (I AM-Customer)
As part of the One Identity Program which aims to build the IAM Next Generation framework,
AXA has selected Saviynt solution in the cloud for its new Group Identity Governance and
Administration platform. This new platform called “LISA” (Lifecycle of Identities and Secured
Authorizations) aims at managing any identity of the Group (internal, external, robots), and
their related authorizations.
JOB PURPOSE
IAM CoE is looking for an IAM Product Owner:
• Manage the roadmap of LISA releases to take over the legacy platform features (e.g.
group repository, authorization management relying on legacy AD groups) and
implement new use cases (identity detachment, service account management, robot
management, new privilege users regulatory policies…)
• Push the deployment of LISA within AXA entities, relying on standard deployment
approach defined by the One ID program.
• Increase our ability to manage properly new AXA global strategic orientations and
initiatives we must accompany (QoS, cloud strategy, tech & data + global programs like
One Network, One Workplace, etc.)
MISSIONS
To act as an IAM Product Owner
➢ Features scoping, design and implementation review with technical teams
➢ 3rd party services scoping and implementation follow-up (SOC, PUAM, Workplace, pentest
etc)
➢ Implementation design review/update for each release
➢ Operational relationship with vendor (Saviynt)
➢ Test plan definition and execution support
➢ TOM documentation (e.g. RACI)
To guarantee IAM delivery’s consistency and quality
➢ Review quality and alignment between deployment objectives and integrators delivery
including reporting and escalations
➢ Review quality and alignment between major / complex project objectives and delivery with
assigned project managers: complex application onboarding (e.g. SAP), major entity
integration (e.g. AXA France)
➢ Co-identify project risks and propose action plans to address those with assigned project
managers
➢ Coordinate/review documentation produced by technical teams to ensure it addresses project
needs/constraints
➢ Manage deviations/escalations with AXA GO / entity consumers and colleagues
AXA GROUP OPERATIONS
Internal
To support IAM Quality of Service
➢ Act as escalation point for complex IAM IPC (Incident Problem Change) along with IAM Service
Management team
➢ Contribute to the continuous improvement of operational organisation and procedures (e.g.
monitoring, alerting)
➢ Contribute to or facilitate secure operations of the services (e.g. responses to audit / pentest
points)
PROFILE
Technical skills
➢ Minimum 5 years of proven successful experience in IT infrastructure / security in a
large scale organization in a Shared-Services setup.
➢ Knowledge of IAM concepts, solutions and services: identity management &
authorizations.
➢ Experience with Saviynt solution.
➢ Familiar with network, workplace and infrastructure domains.
➢ Familiar with Product Management, Project Management and Service Management
practices.
Non-technical skills
➢ Ability to communicate and negotiate in an international / multi-cultural environment.
➢ “Service-oriented” person with skills in managing client relationships: requirements,
delivery, quality of service…
➢ Management of priorities and complex situations with multiple stakeholders (IAM,
other AXA GO, entities, security…) while keeping good relationships.
➢ Analytical skills to help drive the “continuous improvement” objective of the products
towards a global shared service.
➢ Fluent written & spoken English and a second language a plus.
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