Directeur compliance H/F

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express we recognize that our most valuable asset is our people. After all, it’s our people who deliver excellent service to our customers all around the world, and it’s our people who therefore drive our ambition to become the world’s most respected service brand.

How will you make an impact in this role?

Our team is growing and we are looking for a Director to join our French Market Compliance team to lead on key regulatory compliance matters on an advisory basis, but also to operationalise key compliance program activities such as testing or regulatory reporting. The candidate should seek to ascertain good compliance outcomes in line with prudential and conduct requirements, providing subject matter expertise and managing regulatory engagements and submissions relating to these areas.

This is an exciting and challenging position with the opportunity to lead and shape the strategy for managing and working closely with senior and specialist colleagues in the various business areas.

Key responsibilities:

• Lead the French Non AML Compliance Advisory team consisting of Anti-corruption, Regulatory, Testing & Controls.
• Deputize for the Market Compliance Officer (“MCO”) in attending legal entity governance committee meetings and providing 2nd line compliance approvals where needed.
• Provide expert compliance risk assessment and guidance to all Legal Entities in the market and all business units and functions in the market with respect to the design and implementation of products, processes, services and controls to ensure compliance with all applicable areas of law. This includes Consumer Protection and Fairness, Data Protection and Privacy, Payments Regulation, Prudential Regulation.
• Determine applicability of new laws, regulations and regulatory guidance to the business units and functions in close partnership with the General Counsel’s Office. Communicate requirements to relevant 1st and 2nd line teams in a meaningful way to enable them to understand what actions need to be taken to comply. Oversee implementation of changes required to comply by the regulatory effective date.
• Provide timely, pragmatic and balanced regulatory Compliance advice on regulatory risks, including through participation at Operational Risk Committees, and other local legal entity governance committees and forums. Ensure appropriate communication to business teams and timely escalation to senior business leaders, where appropriate.
• Address timely all internal Audit findings and follow up/remediation actions.
• Support the issue management program by providing Compliance advice on Operational Risk Events to determine Compliance impact, remediation and control enhancements required to meet regulatory expectations, and maintain oversight of action plans implemented by 1st line teams through to event closure.
• Support the MCO as needed with engagements with regulators with respect to information requests, thematic reviews, supervisory engagements, regulatory exams and other feedback from the regulator.
• Create and maintain compliance policies, procedures, Tier 2 mandatory training and communications programs appropriate for business activities and inherent compliance risks across the market.
• Demonstrate strong leadership behaviours such as collaboration, influencing skills and intellectual curiosity.

Required skills:

• More than 10 years experience as a senior leader in Compliance within a financial institution.
• Perfect command in English & French.
• More than 5 years leadership experience.
• Have led regulatory liaison teams at either a financial services firm, or been an active lead in a consultancy, regulatory body or law firm.
• Strong knowledge of the payments and consumer credit regulatory framework in France and Europe.
• Ability to interpret the regulatory requirements, guidance, and developments and clearly communicate implications to a range of audiences, including Executive Management.
• Strong analytical skills and experience with reporting, ability to drive insights from the data and provide actionable steps.
• Excellent relationship building skills, with a track record that clearly demonstrates cultural awareness and an ability to build lasting partnerships across local and market teams.
• Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment.
• Strong interpersonal, organizational and time management skills and must be able to manage competing priorities under demanding deadlines.
• Capacity to translate complex regulations into clear and applicable guidance.
• Hands on attitude.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive basic and variable salaries with the opportunity to share in the company's success.
• Health Insurance: Company paid medical insurance.
• Free therapy with licensed Healthy Minds counselors for you and your household members, access to virtual counseling, grief and loss support, group drop-in sessions, and mental health trainings.
• Work onsite, in a hybrid model or fully virtual with Amex Flex, our new working model.
• Free telehealth services available 24/7 with a team of doctors, psychologists, and nutritionists.
• Corporate wellness program focused on promoting good physical and mental well-being.
• Innovative learning experiences that enable you to build new skills, reach your career goals and develop as leaders at all levels.
• Childcare support.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.