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Claims Broking Assistant

Il y a 2 mois


France, FR Nexus Underwriting Temps plein

If you are looking for an entry level position, here at Nexus Claims Management, we are looking for a Claims Broking Assistant to work closely with the Claims Broking Manager, Deputy Head of Claims and wider Claims team, providing a best in class claims service.


Responsibilities:


  • Create new claim entries and update records on the relevant systems within SLAs.
  • Set reserves, process payments, including reconciliations, and liaise with Finance.
  • Review and action claims received, providing feedback to minimise future issues.
  • Communicate internally with claims colleagues and other company divisions to ensure timely and accurate production of documentation and maintenance of systems and records.
  • Communicate externally with Insurers, Experts (e.g., Adjusters, Solicitors), and TPAs as appropriate.
  • Attend meetings and perform general office administrative duties as required.
  • Assist other members of the claims team with ad-hoc duties.
  • Identify and escalate claims-related issues where necessary, including matters beyond your experience or authority.


Skills:


  • Proficiency in both French and English is essential.
  • Strong ability to prioritise and effectively manage your own workload.
  • A team player with excellent interpersonal and communication skills.
  • High attention to detail, with a willingness to learn and challenge the status quo.
  • Positive and enthusiastic attitude.


Experience:


  • Previous insurance experience is desirable but not essential.
  • IT literate, with knowledge of MS Word, Excel, and Outlook.