Cluster Venue Technology Manager

il y a 3 semaines

Paris, Île-de-France teamworkonline Temps plein

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.Job Description

The Role and What You'll Do:

We are seeking several Venue Cluster Managers to join our On-site Technology Team. With 10 clusters and 55 venues, this team will play a critical role in the successful execution of the Official Hospitality Program for the Olympic and Paralympic Games in Paris 2024. You will be responsible for planning, deploying, and project managing all aspects of technology for multiple venues. We are looking for experienced multi-venue technology managers with a passion for sport and the Olympic and Paralympic Games. Candidates should have proven venue management knowledge of how to deliver technology solutions for multiple venues in a high-profile hospitality program. These positions will report to the Director of On-site Technology

  • Recruit and manage multiple Venue Technology Managers across a cluster of venues.
  • Work with the Venue Technology Managers in the overall planning, design, delivery, implementation, testing, operation, decommissioning and reinstatement of all technology services and solutions required at their assigned competition or non-competition venue(s).
  • Contribute to the detailed venue project planning process for your venue(s), ensuring that the technical and operational spaces, power, network, and equipment required by Technology are incorporated into the planning and execution of the technology needs for our Hospitality Production Teams.
  • Develop the overall strategy for venue operations technology (access control, production, audio/visual and network infrastructure) to deliver an amazing experience for our guests.
  • Develop effective working relationships with incumbent venue teams and functional areas, general managers, technology managers and other key venue stakeholders at the organizing committee and On Location.
  • Collaborate with Technology partners & suppliers, other functional areas, and incumbent venue teams to maintain a detailed installation schedule for their assigned venue(s), identifying priorities and ensuring that they are understood by all stakeholders.
  • Be the principal owner of all the technology needs for your Venue Cluster before, during, and after Gamestime.
  • Provide regular reports to senior management on the status of technology at your venues for the duration of the project.
  • Performs other duties as assigned.

You have these:

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
  • Minimum of 5 years of management experience in on-site/field technology support and project management, preferably in the ticket and hospitality industry in relation to major sporting events.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Excellent communication skills, with the ability to communicate complex technology concepts to both technical and non-technical teams.
  • End-to-end understanding of how an integrated set of technologies deliver a smooth and efficient venue experience for both guests and staff.
  • Demonstrated success in delivering complex, mission-critical technology programs and managing operations through 3rd party vendors and large organizations.
  • Sound understanding of IT and/or telecommunications, including Wi-Fi, network cabling and troubleshooting.
  • Experience in delivering production IT services within a high availability environment for the successful delivery of SLA/OLAs.
  • Experience in managing third-party suppliers in a multi-vendor environment.
  • Proficient in desktop and mobile OS systems such as Windows, Mac OS, Android, iOS, and Linux, including MS Office 365.
  • Ability to work in a fast-paced, deadline-driven environment within a high-profile international project.
  • Fluency in verbal and written English and French is required.

We'd love if you also have these:

  • Experience working in the ticketing, travel or hospitality industry is preferred, but not mandatory.
  • Experience in Audio/Visual systems, configuration, and troubleshooting is preferred, but not mandatory.

Location: This position is based in Paris, France

Working Conditions:

  • Fixed Term Position – Location: Paris
  • Travel: Within the Paris region

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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