Global Collections Manager

il y a 2 semaines


Paris, Île-de-France Adevinta Temps plein

We are looking for an experienced Global Collections Manager to join our Global Finance team, based in our Paris office. As the Global Collections Manager, you will manage Collection Teams across 3 Adevinta Markets: France, Spain and Italy.This is a hybrid role (2-3 days in the office), reporting directly to the Global Head of OTC.

What you'll do:

Manage the end-to-end collections process for our brand across EU5 Markets including a team of est. 40 colleagues Lead the collections team in the development and provision of a high quality transactional operation Deliver all services within allocated budget and resource allocation Review all agreed KPI's and assess and challenge all mitigation plans/actions proposed by the order to cash team where performance falls below agreed standards Review customer requirements and the expected levels of service required for successful operations Assess and approve plans of action which can work towards the successful outcomes and great customer relationships Review customer-focused collections processes, developed by the order to cash team for the organisation Be the point of escalation during team meetings – reviewing process improvements by incorporating automation and new technology advancements Review weekly / monthly / quarterly key performance Indicators (KPIs) and update partners and executive management Who you are: Fluent French and English is necessary . Additional EU languages is beneficial(Spanish, Italian, German). Finance experience across accounts receivable/ order to cash ACA / ACCA / CIMA (or equivalent) qualified accountant 3+ years of experience working with a large, global finance team or professional services firm Strategy-led insights, continuous improvement and change management experience in a finance and technology environment Knowledge of full order to cash process Working knowledge of SAP S4 capabilities Operations background in a process driven role with exposure to centralised finance processes Transformation / process improvement experience Specific industry knowledge in technology & online business retail Experience in influencing strategic decisions & driving improvements to performance Communicator with the ability to challenge & collaborate Management experience with the ability to communicate with multiple partners.
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