IT-Supporter/in
il y a 3 semaines
- Accepting, prioritizing, classifying and processing incidentreports and other requests to IT via ticket system, telephone ande-mail according to ITIL
- Supporting the ITcontact persons (m/f/d) in schools and with business customers
- Ensuring trouble-free functionality of allIT systems and software applications in cooperation with 2nd leveladministration and the other IT teams
- Deployment and configuration of workstations (Windows), Apple& Android devices
- Remote managementand maintenance of over 100,000 iOS and Android devices
- Documentation of workarounds and solution approaches ina knowledge database
- You haveIT-related vocational training or corresponding proven professionalexperience
- You are very familiar with commonPC operating systems such as Windows, Linux, Android, iPadOS andstandard applications in the MS Windows environment
- Ideally, you have some experience in user support,support and remote support and have already worked with ticketsystems (preferably TANSS)
- You work just aswell independently as in a team and enjoy communicating on thephone
- You are characterized by a strongcustomer and service orientation, as well as a structured andcareful way of working
- Fluent written andspoken German is a prerequisite
application so thatwe can continue to develop together.
What we offer you You can expecta varied job in the development of the IT division in theNetCologne Group as well as an innovative and dynamic company withflat hierarchies that is geared towards growth.
In an exciting working environment with shortdecision-making paths, you will be part of a friendly and highlymotivated team. We are happy to support you in shaping yourprofessional goals with individual development measures.
- A permanent,financially secure and long-term position
- Regular internal and external training
- Flexible working hours and a home office arrangement
- Ultra-modern office space based on the "New Work"concept and chill-out & creative areas
- An attractive company pension allowance including individual advicefrom an external service provider
- A Germanyticket and JobRad offers for a comfortable journey to work
- Flat hierarchies and open communication
- A team kitchen and a canteen
- Regular team events
- 30 daysvacation + 4 custom days
- Weekly fresh fruitas well as coffee, tea and water as much as you like
Then we look forward to receiving your detailedapplication, including your salary expectations and earliestpossible starting date.
NetCologne ITServices GmbH
Human Resources Department | Elisa Zube& Michèle Polcyn
Adolf-Grimme-Allee 3 | 50829Cologne
We, NetCologne IT Services, are a subsidiary of theregional telecommunications provider NetCologne. As a reliablestrategic partner from Cologne, we provide companies and schoolswith innovative ICT technologies and offer them advanced solutionsfor their digitalization.
From IT strategy consultingto the development, service and support of complex ITinfrastructures, we offer everything from a single source. We arealso responsible for taking over our customers' IT operations inaccordance with the ITIL framework - through our Cologne servicedesk or on site. From our modern, certified data center in Cologne,we offer innovative managed services, including individuallytailored cloud computing solutions.
Withour education services, we turn school IT into enterprise IT. FromIT infrastructure to cloud services, identity management, hardwareand software through to IT support, administration and training.With us, teachers and students get everything they need for themodern classroom and thus have digitalization fully under control.
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IT-Sicherheitsspezialist/in,Systemadministrator/in
il y a 3 semaines
Lyon, France meco IT GmbH Temps pleinIT-Security, IT, Netzwerkprotokolle, VPN,Netzwerkinfrastruktur, WLAN, Systemadministration,2nd-Level-Support, Switches, LAN, Fortinet, Sophos, Routing, WAN,Firewalls, Konfiguration, TCP/IP, Switching Join us and write your success story withus! For over 25 years, meco has been offeringits customers IT solutions from a single source - from...
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IT-Sicherheitsspezialist/in,Systemadministrator/in
il y a 4 semaines
Lyon, France meco IT GmbH Temps pleinIT, Switches, Systemadministration, 2nd-Level-Support,Sophos, IT-Security, Konfiguration, Switching, WAN, Firewalls, LAN,Netzwerkprotokolle, TCP/IP, Fortinet, Netzwerkinfrastruktur,Routing, WLAN, VPN Join us and write your success story withus! For over 25 years, meco has been offeringits customers IT solutions from a single source - from...
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IT-Servicemanager/in
il y a 3 semaines
Lyon, France NetCologne IT Services GmbH Temps pleinCloud Computing, IT, Digitalisierung, IT-Betrieb,IT-Infrastruktur, ITIL, Hardware, Scrum, Rechenzentrum, IT-Support,IT Service Management IT Service Manager (m/f/d) Permanent position, full-time - Cologne Your tasks You are THEcontact person for your customers and take care of all issues thatarise You deal skillfully with escalations You have a...
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Lyon, France GeraNova Bruckmann Verlagshaus GmbH Temps pleinKonfiguration, IT-Support, Microsoft 365, Hardware,Monitoring, Systemintegration, MacOS, IT, Systemadministration,1st-Level-Support, PCs, Microsoft Azure, Microsoft WindowsServer We are an innovative and dynamically growingmedia company. We are one of the leading and largest specialinterest providers in the German-speaking world in our Travel,Home, Hobby and...
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IT-Mitarbeiter/in, IT-Supportspezialist/in,IT-Supportmitarbeiter/in
il y a 4 semaines
Lyon, France g.a.s.t. Gesellschaft für AkademischeStudienvorbereitung und Testentwicklung e. V. Temps pleinIT, iOS, Softwaretests, IT-Support, Ticketsysteme,Betriebssysteme, MacOS, Programmiersprachen, Linux, SQL,Anwendungssupport, Webbrowser, Android, MicrosoftWindows IT support employee (m/f/d) Permanent position, full-time, Bochum JOB DESCRIPTION g.a.s.t. in Bochumis looking to fill an IT support position as soon as possible. Theposition is initially...
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Lyon, France g.a.s.t. Gesellschaft für AkademischeStudienvorbereitung und Testentwicklung e. V. Temps pleinWebbrowser, Ticketsysteme, Betriebssysteme, IT-Support,Android, Softwaretests, iOS, MacOS, Programmiersprachen, IT,Anwendungssupport, Linux, Microsoft Windows, SQL IT support employee (m/f/d) Permanent position, full-time, Bochum JOB DESCRIPTION g.a.s.t. in Bochumis looking to fill an IT support position as soon as possible. Theposition is initially...
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IT Support Technician
il y a 7 jours
Lyon, France Brainotech IT solutions GmbH Temps pleinJob description We are looking for Informational technology support Technician (Dispatched Ticket Based) to support tasks in Toulouse, France. Tickets will be dispatched with respect to your area, and tasks will be Level 1 IT/Desktop support related. **Responsibilities**: - Manage Desktop Devices (hardware, software and connectivity) incidents through to...
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Lyon, France Hubert Friedl Klinik-IT Temps pleinIT, Softwareentwicklung, CSS, T-SQL, PDMS,Anwendungsentwicklung, SQL, HTML, Krankenhausinformationssysteme,JavaScript, VBA IT Specialist Application Development(m/f/d) Support and Projects Healthcare - amarket of the future. We are looking for you - do you have anaffinity for technology and want to try out new things? Then comeand join us! IT specialist...
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IT-Supportspezialist/in, IT-Supportkoordinator/in,Informatiker/in
il y a 4 semaines
Lyon, France Hanwha Q CELLS GmbH Temps pleinInformatik, Konfiguration, Betriebssysteme, IT-Support,IT, 3rd-Level-Support (JUNIOR) IT SUPPORT MANAGER (ALL GENDERS) Location / Region: Berlin Reference number: HQ-2285 RELEASES NEW ENERGY- YOUR COMMITMENT: You are ourBerlin expert in IT support and are fully committed to providingfirst, second and third level support for our entire IT world. ...
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IT-Supportspezialist/in, IT-Supportkoordinator/in,Informatiker/in
il y a 4 semaines
Lyon, France Hanwha Q CELLS GmbH Temps pleinIT, Konfiguration, 3rd-Level-Support, IT-Support,Betriebssysteme, Informatik (JUNIOR) IT SUPPORT MANAGER (ALL GENDERS) Location / Region: Berlin Reference number: HQ-2285 RELEASES NEW ENERGY- YOUR COMMITMENT: You are ourBerlin expert in IT support and are fully committed to providingfirst, second and third level support for our entire IT world. ...
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IT-Supportspezialist/in, IT-Supportkoordinator/in,Informatiker/in
il y a 3 semaines
Lyon, France Hanwha Q CELLS GmbH Temps pleinIT, Informatik, 3rd-Level-Support, Betriebssysteme,IT-Support, Konfiguration (JUNIOR) IT SUPPORT MANAGER (ALL GENDERS) Location / Region: Berlin Reference number: HQ-2285 RELEASES NEW ENERGY- YOUR COMMITMENT: You are ourBerlin expert in IT support and are fully committed to providingfirst, second and third level support for our entire IT world. ...
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IT-Supportkoordinator/in, Informatiker/in,IT-Supportspezialist/in
il y a 4 semaines
Lyon, France Hanwha Q CELLS GmbH Temps pleinIT, Informatik, 3rd-Level-Support, Konfiguration,Betriebssysteme, IT-Support (JUNIOR) IT SUPPORT MANAGER (ALL GENDERS) Location / Region: Berlin Reference number: HQ-2285 RELEASES NEW ENERGY- YOUR COMMITMENT: You are ourBerlin expert in IT support and are fully committed to providingfirst, second and third level support for our entire IT world. ...
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IT-Supportspezialist/in,Systemadministrator/in
il y a 1 mois
Lyon, France SmartPractice Europe GmbH Temps pleinDesktops, Konfiguration, IT-Support, Microsoft Windows10, Hardware, Systemadministration, IT, 2nd-Level-Support, ActiveDirectory, 1st-Level-Support, VMware, Microsoft WindowsServer We are an internationally activepharmaceutical company with headquarters in Greven and sistercompanies in Hillerod, Denmark and Rome, Italy. We are looking tostrengthen our...
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Lyon, France NetCologne IT Services GmbH Temps pleinCloud Computing, OpenLDAP, Digitalisierung, Ansible,Linux Server, Rechenzentrum, IT-Support, Git, IT-Betrieb, ITIL,Docker, Linux, IT, IT-Infrastruktur, Python, Performanceanalyse,Debian, Monitoring, Backup, Systemadministration, Hardware,Datenbanken, bash Linux System Administrator (m/f/d) Permanent position, full-time - Cologne Your tasks Setup and...
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Lyon, France NetCologne IT Services GmbH Temps pleinIT-Infrastruktur, LAN, Informatik, CCNA, Cisco,Digitalisierung, IT-Betrieb, IT, ITIL, Fortinet, Switching,Routing, VPN, Netzwerkadministration, Rechenzentrum, Hardware,Cloud Computing, Netzwerktechnik, IT-Support,Systemintegration Network Administrator (m/f/d) Permanent position, full-time - Cologne Your tasks Administration and maintenance of network...
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IT-Administrator/in, Administrator/in
il y a 3 semaines
Lyon, France Sanvartis GmbH Temps pleinIT, Microsoft 365, IT-Administration, Betriebssysteme,Service Level Agreements, 1st-Level-Support SMARTER HEALTH COMMUNICATION For our location in Duisburg we are looking for the nextpossible date: IT Administrator (m/f/d) full-time Your tasks: Supervision of the 1st levelsupport / service desk Telephone andticket-based acceptance and processing of...
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IT-Spezialist/in,IT-Infrastruktur-Spezialist/in
il y a 3 semaines
Lyon, France UNITY Consulting & Innovation Temps pleinIT, IT-Infrastruktur, Systemadministration,Netzwerkadministration, Digitalisierung, Active Directory, Unity,Cloud Computing, Cisco, IT-Architektur, Firewalls, Microsoft 365,Microsoft Azure, Microsoft Hyper-V, Hyper-Converged Infrastructure,Switching, Microsoft Windows Server UNITY Consulting & Innovation IT Infrastructure Specialist (Senior Level |internal...
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SharePoint-Spezialist/in,SharePoint-Berater/in
il y a 4 semaines
Lyon, France NetCologne IT Services GmbH Temps pleinIT, ITIL, Hardware, IT-Support, IT-Infrastruktur,IT-Betrieb, Digitalisierung, Cloud Computing, Rechenzentrum,Microsoft 365, Microsoft SharePoint SharePoint Consultant (m/f/d) Permanent position, full-time - Cologne Your tasks Strategicand technical consulting for business customers in the Microsoft365 environment with a focus on SharePoint Designing...
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SharePoint-Berater/in,SharePoint-Spezialist/in
il y a 3 semaines
Lyon, France NetCologne IT Services GmbH Temps pleinCloud Computing, IT, Digitalisierung, Microsoft 365,IT-Betrieb, IT-Infrastruktur, Microsoft SharePoint, ITIL, Hardware,Rechenzentrum, IT-Support SharePoint Consultant (m/f/d) Permanent position, full-time - Cologne Your tasks Strategicand technical consulting for business customers in the Microsoft365 environment with a focus on SharePoint Designing...
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SharePoint-Berater/in,SharePoint-Spezialist/in
il y a 1 mois
Lyon, France NetCologne IT Services GmbH Temps pleinMicrosoft SharePoint, IT-Betrieb, IT-Support, Hardware,Microsoft 365, Cloud Computing, Digitalisierung, IT,IT-Infrastruktur, Rechenzentrum, ITIL SharePoint Consultant (m/f/d) Permanent position, full-time - Cologne Your tasks Strategicand technical consulting for business customers in the Microsoft365 environment with a focus on SharePoint Designing...
