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Service Delivery Manager H/F
Il y a 6 mois
La mission consiste à piloter l'ensemble du contrat sur 3 axes principaux :
• Opération : qualité de service, respect de nos engagements (SLA), reporting client, comité (de pilotage entre autres), relation avec le client
• Finance : gestion du p&l et de la facturation
• Management : gestion des ressources
Profil
De formation supérieure en informatique, vous avez une expérience significative dans une ESN, sur une fonction similaire.
Cette expérience vous aura permis de développer :
- Des compétences en matière de management opérationnel, d'animation et de cohésion d'équipe.
- Une culture forte de l'excellence opérationnelle, de l'amélioration continue et du pilotage de la performance.
- Vous avez le bon niveau d'autonomie pour avancer sur les missions confiées tout en trouvant le bon niveau de reporting auprès de la Direction.
- Vous avez une très bonne connaissances des profils et des compétences du digital et un réel intérêt pour ce domaine.
L'ensemble de nos postes sont ouverts aux personnes en situation de handicap à compétences égales.
Anabèle de Castro
Responsable Recrutement Workplace Infra Innovation
Pourquoi nous choisir ?
Econocom est un groupe européen, qui met en œuvre la transformation digitale des entreprises et des organisations publiques en plaçant les utilisateurs finaux au coeur de chaque projet. Première Entreprise Générale du Digital en Europe, le groupe Econocom conçoit, finance et facilite la transformation digitale des grandes entreprises et des organisations publiques.
