Senior Technology Trainer
il y a 1 semaine
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Senior Technology Trainer is an integral part of Latham's Technology team. This role will be responsible for providing a variety of professional, high-level technology training to both lawyers and professional staff, and will work with both local and global teams to consult, plan, design and support training services to the local office. This role will be located in our Paris office.
Responsibilities & Qualifications
Other key responsibilities include:
- Providing assistance and training to end users for firm-approved applications in a variety of methods including classroom learning, webinars, remote sessions, one-to-one requests, etc.
- Consulting with attorneys and business services staff to understand process and workflow, and how Latham Technology can help
- Identifying training needs and ensuring requests from individuals are offered the correct resources
- Preparing training materials including handouts, follow-up notes, written documentation
- Coordinating and scheduling training sessions, including booking relevant spaces, ensuring audio/visual mediums are prepared, confirming and recording attendance
- Working with the Global Technology Training team to ensure a consistent level of training is being delivered firmwide, and assisting with software upgrades, implementations, and wider projects
We'd love to hear from you if you:
- Are passionate about training and upskilling others, and have confidence in delivering instructional presentations
- Have the ability to communicate with a range of seniorities and can deliver excellent customer service
- Work quickly and autonomously, yet are able to engage with and seek the contribution of stakeholders and peers on a regular basis
And have:
- Experience of training and/or teaching, ideally software, and working within a law firm, or wide professional services environments
- Knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office (latest versions), document management systems, timekeeping software, and communications technologies (iManage, InTapp and Microsoft Teams, specifically, would be beneficial)
- An enjoyment for, and the flexibility to, travel to other offices as required
- Fluency in English and French is essential. Spanish and/or Italian language skills are highly desirable but not essential.
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
- Lunch vouchers
- Health insurance as well as group income protection and life assurance
- A profit sharing plan
- A pension plan
- Wellness programs
- Employee discounts
- And more
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. #LI-AJ1 #LI-Onsite
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