Business Service Manager
il y a 1 semaine
Saft specializes in high-tech battery solutions for industry, from design and development to production. For 100 years, Saft's more durable batteries and systems have been providing our customers with critical safety, backup power and propulsion applications. Our innovative, safe and reliable technology delivers high performance on land, at sea, in the air and in space. Saft powers industry and smart cities, while providing essential backup capabilities in remote and harsh environments, from the Arctic Circle to the Sahara Desert. Saft is a wholly owned subsidiary of Total, one of the world's leading oil and gas companies and a major player in low-carbon energy.
Saft's ESS division strengthens the company's ability to serve the global energy storage market and support the transition to renewable energy. We are looking for an Electronics Engineer for our Hardware department.
As a Business Service Manager, you are responsible for generating new solutions and proposals for long-term service contracts. You are responsible for the development of service offerings (OPEX costs and margins) during the bidding process for new projects. You lead the negotiation of O&M service contracts with the customer. You will lead the implementation of new maintenance solutions and services to improve customer support and profitability of the company, such as reducing the cost of maintenance expenses and improving service contract margins.
Your missions :
- Offer O&M/OPEX service solutions for long-term service contracts.
- Lead the development of service contracts and negotiation with customers and local service providers/subcontractors. Ensure that what has been sold and is required is properly reflected and accounted for in service contracts
- Guarantee the development and continuous improvement of the operating cost management tool and Services work with the sales and marketing team to identify opportunities and sales growth of service contracts. Generate new solutions and global service offerings to be applied on new or existing service contracts.
- Support the processes of monitoring spare parts consumption within the framework of the warranty, inventory forecasting, optimization and sharing of the spare parts pool between the main service and maintenance contracts with customers.
- Lead cross-functional initiatives, including other regions by involving the Procurement, Engineering, Quality, Field Intervention teams to consider feedback from the field in new or existing service offerings. Support and interaction with the ILS teams (in charge of calculating the MTBF) and the Service Manager (in charge of the operational execution of the contracts).
- Provide support to the Service Manager, for the development of processes and methods for the implementation of digital solutions, remote monitoring and diagnostics, and a 24/7 hotline for efficient management of long-term O&M contracts.
- Ensure customer satisfaction
- Supporting our team members and ensuring they understand and are able to support a strong safety culture.
Required profil :
- Bac + 5, engineering degree
- At least 10 years of experience in writing business proposals
- Strong ability to work under pressure, manage a large number of topics and offers in tandem, and meet deadlines.
- Fluency in English (read, written and spoken)
- Strong ability to communicate externally and internally
- Strong negotiation skills, especially with customers and suppliers
- Strong cross-functional management experience
- High level of autonomy
- Experience in ESS project management for EPC contract execution and service contract execution is an asset.
-
Manager du Business Services
il y a 1 semaine
Bordeaux, France Orange Business Temps pleinPrésentation de l'entreprise Et si les expertises Cloud et Digital d’Orange Business conjuguaient leurs forces avec un expert Data pour devenir l’un des leaders européens de la transformation numérique ? Digital Services est aujourd’hui l’ESN d’Orange Business alliant les expertises historiques Cloud et Digital d’Orange ainsi que le cœur...
-
Business Service Manager
il y a 2 semaines
Bordeaux, France Saft Temps pleinSaft specializes in high-tech battery solutions for industry, from design and development to production. For 100 years, Saft's more durable batteries and systems have been providing our customers with critical safety, backup power and propulsion applications. Our innovative, safe and reliable technology delivers high performance on land, at sea, in the air...
-
Business Service Manager
il y a 1 semaine
Bordeaux, France Saft Temps pleinSaft specializes in high-tech battery solutions for industry, from design and development to production. For 100 years, Saft's more durable batteries and systems have been providing our customers with critical safety, backup power and propulsion applications. Our innovative, safe and reliable technology delivers high performance on land, at sea, in the air...
-
Business Service Manager
il y a 1 semaine
Bordeaux, France Saft Temps pleinSaft specializes in high-tech battery solutions for industry, from design and development to production. For 100 years, Saft's more durable batteries and systems have been providing our customers with critical safety, backup power and propulsion applications. Our innovative, safe and reliable technology delivers high performance on land, at sea, in the...
-
Business Service Manager
il y a 1 semaine
Bordeaux, France Saft Temps pleinSaft specializes in high-tech battery solutions for industry, from design and development to production. For 100 years, Saft's more durable batteries and systems have been providing our customers with critical safety, backup power and propulsion applications. Our innovative, safe and reliable technology delivers high performance on land, at sea, in the...
-
Business Service Manager
il y a 1 semaine
Bordeaux, France Saft Temps pleinSaft specializes in high-tech battery solutions for industry, from design and development to production. For 100 years, Saft's more durable batteries and systems have been providing our customers with critical safety, backup power and propulsion applications. Our innovative, safe and reliable technology delivers high performance on land, at sea, in the...
-
Business Analyst Data
il y a 6 jours
Bordeaux, France Business & Decision Temps pleinDescription de l'entreprise Et si Business & Decision et Orange Business conjuguaient leurs forces pour devenir l’un des leaders européens de la Data transformation ? Nous l’avons fait ! Notre alchimie nous positionne comme un acteur unique intervenant sur toutes les étapes du voyage de la donnée. Depuis 30 ans, Business & Decision,...
-
Manager du Business Services
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Manager du Business Services
il y a 7 jours
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Manager du Business Services
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Business Manager en Services numériques H/F
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMissionNous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom.A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance Workplace...
-
Business Manager en Services numériques H/F
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMissionNous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom.A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance Workplace...
-
Business Manager en Services numériques H/F
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Business Manager En Services Numériques H/F
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Business Manager en Services numériques H/F
il y a 7 jours
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Business Manager en Services numériques H/F
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Business Manager En Services Numériques H/F
il y a 1 semaine
Bordeaux, France Econocom Temps pleinMission Nous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d’expertise et d’innovation en prenant part à l’aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s’affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l’infogérance...
-
Junior Business Manager
il y a 1 semaine
Bordeaux, France PRIME GROUP Temps pleinWe are looking for a Junior Business Manager who got what it takes to be a part of us, a part of Prime Group!Your main responsibilities and challenges will be Business Development, Hiring and Management.As a Junior Business Manager working in one of our big French company within Prime Group, you will analyze the national and international Engineering...
-
Junior Business Manager
il y a 1 semaine
Bordeaux, France PRIME GROUP Temps pleinWe are looking for a Junior Business Manager who got what it takes to be a part of us, a part of Prime Group! Your main responsibilities and challenges will be Business Development, Hiring and Management. As a Junior Business Manager working in one of our big French company within Prime Group, you will analyze the national and international Engineering...
-
Manager It
il y a 1 semaine
Bordeaux, France Orange Business Temps pleinPrésentation de l'entreprise Et si les expertises Cloud et Digital d’Orange Business conjuguaient leurs forces avec un expert Data pour devenir l’un des leaders européens de la transformation numérique ? Nous l’avons fait ! Notre alchimie nous positionne comme un acteur unique intervenant sur toute la chaîne de valeur digitale. Digital...