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(Senior) Business Process Manager
Il y a 2 mois
Avec plus de 75 ans d'expérience et un réseau international exhaustif, Coface est un acteur mondial de premier plan de l'assurance-crédit et de la gestion des risques. Coface est également un expert reconnu de l'information d'entreprise, de la caution, du risque politique, du recouvrement de créances et de l'affacturage. Part of Group Operations the Group Senior BPM Manager is focusing in designing and implementing customer centered processes to delight our customers and improve operational performance.
He/ She collaborates with functional and local areas of the business to deliver on the readiness, enablement and activation of processes, tools/technologies that enhance and accelerate the benefits/value of operational excellence programs.
Provides consulting and coaching services for regional Lean referents and /or other people in the organization and actively support through the change and transformation
Participate and/or lead Business Projects work streams as needs necessitate
Master degree (BAC+5) in Economics, Business Administration, IT or others
~7+ years of experience with proven track record in process optimizations, operational excellence , lean management
Lean certification would be a plus.
Order to Cash, Invoicing, Claims Management
Polished written and oral communicator in French and English. Project management and facilitation skills
Additional Information