PhD Position F

il y a 4 semaines

Valbonne AlpesMaritimes, France University Positions Temps plein

We need an exceptional and passionate Front of House Manager to join our team. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand.WHO ARE WEGenerator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Front of House Manager for Generator Paris.Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.BEING YOURSELF is the key to bringing the Generator story and brand to life.ABOUT GENERATOR PARISHip galleries. Boutique shops. Pastoral cafés. Canal St. Martin in the 10th Arrondissement is everything you’d expect from the French capital, but with more than its fair share of contemporary cool.Standing opposite Oscar Niemeyer’s iconic French Communist Headquarters, Generator Paris is just a few steps from Canal Saint-Martin and Buttes-Chaumont Park and only a 15-minute stroll from Gare du Nord train station. With a welcoming mix of cinematic design, rich colours, a sparkling reception and several unique social spaces to suit your mood, you’ll feel like you’re on the set of a Parisian art-house movie.On the hostel’s ground floor you'll find Café Fabien with its canteen and conservatory overlooking the garden. A curved staircase leads down to the vaulted ceilings of Le Club, inspired by the Paris Metro. Head up to the 9th floor to discover Khayma Rooftop, with a canopy, bar and awe-inspiring views of Sacré-Cœur and Montmartre. Our Paris hostel represents the very best of Paris, all under one roof.NUTS AND BOLTS OF THE JOBResponsible for overseeing, leading and controlling the front of house operations to deliver an excellent guest experienceEvaluate guest satisfaction levels and monitor trends with a focus on continuous improvementTake ownership of the guest journey to ensure that we create a truly unique Generator experienceStrive to continuously “raise the bar” by improving standards of performance, redefining the hostel experience by achieving outstanding customer satisfactionHave a comprehensive knowledge of and ensure compliance with all local legislation and regulations pertaining to your departmentControl payroll and all costs in your departmentMonitor the appearance, standards and performance of the Front of House Team with an emphasis on training and teamworkCommunicate effectively and appropriately in all directions so that the team understands its goals and is motivated to achieve themMonitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamworkEnsure that your team remains up to date with all local, national and international trendsBe commercially savvy in exploring new revenue streamsNaturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.WHAT’S IN YOUR DNAPassionate for hospitality and the youth travel marketStrong leadership skills with ability to coach, mentor, train and develop crew membersAbility to work in a fast-paced environmentAvailable to work when needed, including weekends, holidays, and nightsYou must be eligible to work in the EU to be considered for this roleYOUR ROCK STAR EXPERIENCEMinimum 3 years of hotel experience in a similar role, experience handling cash, accounting procedures, and general administrative tasksMinimum 3 years of customer service in a hotel settingConversant in at least one Property Management SystemOUR EMPLOYEE BENEFITSBirthday holiday in addition to your yearly holiday allocationEmployee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals madeCompany contribution towards gym membership fees for all eligible employeesIdeas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion / feedbackEmployer funded life assurance at two times base salary to cover death in service lump sum paymentsEmployer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity2 free nights’ accommodation across any hostels (subject to availability)Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted)Social events and celebrations calendarVarious employee recognition schemesOnline learning toolsSO YOU THINK THIS MIGHT BE YOU?That's cool. Send us your application in English or French. If you’ve got questions call us, or check or our social media pages : / stayGENERATOR / / AskGenerator / staygenerator / : / / / user / TheGeneratorHostels : / / / company / generator-hostelsJoin Us and help us achieve our VisionRequired skills : Fast-Paced Experience, Fluent in English, Microsoft Office #J-18808-Ljbffr

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