Sales Service Area Manager

il y a 4 semaines


Paris, France Michael Page (France) Temps plein

À propos de notre client Notre client est un acteur international majeur dans la conception et la fabrication de machines industrielles innovantes. Dans le cadre de sa croissance, il recherche un Sales Service Area Manager EMEA pour développer son activité service dans la zone Europe et Moyen-Orient. Description Vos missions : Suivi technique et garantie : Superviser les machines sous garantie et anticiper les besoins des clients, Organiser et coordonner les interventions techniques en lien avec les Techniciens. Développement commercial : Identifier les opportunités de vente de services (contrats de maintenance, pièces détachées, upgrades), Proposer des solutions sur mesure en accord avec les besoins spécifiques des clients, Relancer les offres commerciales et analyser les raisons des éventuels refus. Relation client : Assurer un transfert efficace avec les équipes projets après la livraison des machines, Recueillir et transmettre les retours clients pour améliorer les produits et services, Maintenir une relation de confiance et à long terme avec les interlocuteurs clés. Reporting et amélioration continue : Rédiger des rapports de visite et les partager avec les équipes internes, Contribuer activement à l'amélioration des processus et des offres de service. Profil recherché Formation : Bac+2 minimum technique (mécanique, électromécanique, automatisme), Expérience : Minimum 5 ans dans une fonction similaire, idéalement dans un environnement technique industriel, Langues : Anglais, français courant impératif, la maîtrise de l'allemand ou de l'arabe est un plus, Compétences : Excellente connaissance des équipements industriels et de leur cycle de vie, forte orientation client et capacité à formuler des recommandations techniques pertinentes, sens de l'organisation, autonomie et excellent relationnel. Conditions et Avantages La personne devra toutefois résider en France, en Allemagne, en Italie ou en Espagne, Poste stratégique dans une entreprise internationale en pleine croissance, Package attractif comprenant rémunération fixe et variable, selon profil et expérience, Déplacements réguliers. #J-18808-Ljbffr


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