Cloud Services Senior Consultant

Cloud Services Senior ConsultantApply remote type Remote Local locations Sugar Land Calgary time type Full time posted on Posted 30+ Days Ago job requisition id R-6320Not just a job, but a careerYokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.About the TeamOur 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.Job Purposes:As a DaaS Senior Consultant (also referred to as Cloud Services Senior Consultant), your expertise will be critical in managing real-time data and cloud applications, with a special focus on Microsoft Azure. Your role will be to utilize your specialized knowledge to address customer challenges and inquiries, proposing effective solutions.Building and maintaining relationships with customers will be a key part of your role, with an emphasis on the technical aspects of our services. You’ll be a bridge between customers and our services, ensuring clear and effective communication.Your responsibilities will include managing cloud platforms and infrastructure through code, implementing automation, optimizing logging and monitoring, and enhancing the confidentiality, integrity, and availability of our services. Ultimately, your objective is to deliver a smooth and efficient service experience for all our customers. Your role is pivotal in ensuring customer satisfaction and service excellence.Key tasks:Analyze client operations and business processes to document and propose efficiencies. Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.Propose solutions based to solve problems, improve performance, and reduce costs for the customer.Identify system data, hardware, or software components required to meet customer needs.Monitor system operation to detect potential problems.Design the system architecture, size the systems, help Sales estimate costs, and implement the solution from Blueprint, Configuration, Testing and Training through post-implementation support.Provide On-Call support.Provide fault diagnosis, isolation and correction for complex challenges to limit, address and resolve issues promptly.During service interactions, look for opportunities to bridge internal/external customer needs to additional products/services offered by the organization.Provide a high degree of technical competency and knowledge to the project in accordance with KBC standards and best practices.Complete implementation work/tasks for the project as assigned.Collaborate with the implementation, support and project consultant team in an onshore/offshore model.Raise issues to Team Lead as appropriate to address quality/scope/schedule.Discuss and recommend technical developments to improve quality of the applications/portal software and supporting infrastructure to better meet users’ needs.Identify requests for KBC SME interactions.Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.Responsibilities:Innovation Implementation and Pipeline Management - Develop complex innovations of critical products or services, running pilots and testing through fast-paced project launches, managing project schedules, identifying risks, and communicating to project stakeholders and external partners.Project Management - Manage a portfolio of projects while reporting to senior colleagues.Project Planning - Produce workstream or project plans, ensuring that all activities are identified, are appropriately organized to deliver project objectives, and comply with the organization's project management framework.Digital Strategy/Transformational Projects Execution - Execute and deliver elements of the digital road map, leveraging agile and design-thinking principles to drive sustainable implementation.Databases Installation - Install and test complex databases and associated products to ensure they are suitable for use and meet customer requirements.Analysis of "As Is" and "To Be" - Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.Work Scheduling and Allocation - Develop short- or medium-term work schedules in order to achieve planned commitments. Maintain project hours and resources as needed.Operational Compliance - Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.Digital Vision and Strategy - Support strategy formulation for digital by exploring how information technology can be used to help the organization become more responsive to customer needs and changing business requirements.Digital Talent Development - Develop and design content for training and development programs in digital to fill gaps in established programs; contribute customized training and development programs in digital as requested.Performance Management - Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance.Organizational Capability Building - Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.Position Requirements:To include Skills, education & experienceBehavioral Competencies:Drives Results - Consistently achieves results, even under tough circumstances.Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals.Cultivates Innovation - Creates new and better ways for the organization to be successful.Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives.Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies.Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications.Skills:Planning and Organizing - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.Data Collection and Analysis - Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.Project Risk and Issue Management - Uses comprehensive knowledge and/or skills to act independently with guiding and training others on identifying, assessing, prioritizing and managing project-related risks.Action Planning - Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.Project Management - Uses comprehensive knowledge and skills to work independently while guiding and training others on managing projects and/or programs within desired cost, time and quality parameters.Project Schedule Management - Uses comprehensive knowledge and skills to act independently while guiding and training others on sequencing and scheduling tasks into a project plan.Stakeholder Expectation Management - Works at an advanced level to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations.IT Implementation and integration - Works without supervision and provides technical guidance when required on implementing, configuring and optimizing IT systems and services.Policy and procedures - Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures.Project Life Cycle Adaptation - Works with full competence to define the program, component projects, and operations.Review and Reporting - Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.Products/Services Management and Development - Uses comprehensive knowledge and skills to act independently while guiding and training others on managing and developing all aspects of a product or service.Project Scope Management - Works at an advanced level to identify, verify, and manage changes to the scope of the project or program.Project Tracking and Reporting - Uses comprehensive knowledge and/or skills to act independently while guiding and training others on measuring and reporting progress toward intermediate targets.Adaptive Mindset - Works with full competence to shift into and out of a mental mindsets associated with assessing the facts and circumstances.Analyze Current State/AS-IS State - Works with full competence to understand business context, needs, rules, and architecture.Budget and Control - Works with full competence to create, analyze and monitor budgets.Database Administration - Works without supervision and provides technical guidance when required on designing, implementing, maintaining and administering databases.Define Future State/TO-BE State - Works with full competence to envision and document the future state of processes and products.IT Testing - Works without supervision and provides technical guidance when required on ensuring that IT applications meet required specifications.Managing Change - Works without supervision and provides technical guidance when required on maintaining high performance.Measure Solution Performance - Works with full competence to identify appropriate measures for assessing solution performance.Negotiation - Negotiates without supervision and provides technical guidance when required on how to help the organization.Perform Gap Analysis - Works with full competence to conduct gap analysis between current and future states.Project Benefits Management - Works with full competence to identify, track, and enable the achievement of the planned benefits.Project Cost and Budget Management - Works with Sales to estimate and manage the effort and finances.Project Estimating - Works with full competence to estimate each of the components of project.Project Integration Management - Works with full competence to identify, define, unify, and coordinate the various processes and activities.Project Resource Planning and Control - Works with full competence to identify, acquire, and manage the resources.Project Strategy Creation and Alignment - Works with full competence to create the project strategy, vision, and goals.Workflow Management - Works with full competence to orient work in a workflow.Education:Bachelor's Degree in Computer Science or related field, or Equivalent LevelGeneral Experience:Experience with Azure Cloud ServicesExperience with Relational Databases or time-series data.Experience with a development language (Preferably: Python, NodeJS, PowerShell, and or C#)Experience with OSIsoft’s PI System and applications of their product suite.Knowledge of Industrial Internet of Things (IIOT)Networking experience, troubleshooting LAN/WAN.Experience with Infrastructure as Code. (Terraform/Ansible)Be capable of proposing or building prototype systems to demonstrate solutions.Able to plan, organize and control work for self and any direct reports.Good communication skills.Excellent writing skills.Ability to manage projects or programs.Ability to communicate directly with customer about complex technical issues.Ability to advise, to consult, to defend their professional “point of view #J-18808-Ljbffr